All states › North Carolina › High Point › Westchester Manor at Providence Place
1795 Westchester Drive High Point, NC 27262 · Guilford County
All 3 nursing homes in High Point, NC (3 take Medicaid)
CMS certification number 345090 · See this home on Medicare Care Compare
Is Westchester Manor at Providence Place a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Westchester Manor at Providence Place as of October 2026.
CMS rates it 4 out of 5 stars overall, above the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.84 hours per resident per day at Westchester Manor at Providence Place, above the North Carolina median of 3.57 (US median: 3.72). About 0.44 of those hours are from registered nurses. Weekend staffing is close to its all-week average. 31.4% of nursing staff left within a year (North Carolina median 48.5%). That is lower than most homes in North Carolina, a sign of a steadier team.
About this nursing home
Paying for care at Westchester Manor at Providence Place: Medicare and Medicaid
Westchester Manor at Providence Place is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 13, 2026 and found 0 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 8 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 8 citations at Westchester Manor at Providence Place across 3 inspection dates, 3 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on May 23, 2024. The most common areas cited were nutrition and dietary (2) and resident assessment and care planning (2). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, May 23, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
August 13, 2026 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
July 24, 2025 · 5 citations
EEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DReasonably accommodate the needs and preferences of each resident.
DEnsure each resident receives an accurate assessment.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
May 23, 2024 · 2 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
BHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Questions to ask on a tour of Westchester Manor at Providence Place
- Inspectors cited the home at the actual-harm level on May 23, 2024 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on May 23, 2024. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $8,018 in fines.
| Date | Type | Amount or length |
|---|---|---|
| May 23, 2024 | Fine | $8,018 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 4/5 | 3/5 |
| August 2026 | 3/5 | 3/5 | 4/5 | 2/5 |
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Location
Hospitals near Westchester Manor at Providence Place
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.7 mi
High Point Regional Hospital High PointEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 4h 7m for patients treated and sent home
-
6.2 mi
Thomasville Medical Center ThomasvilleEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 56m for patients treated and sent home
- 16.4 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Westchester Manor at Providence Place › All nursing homes in High Point ›
Compare Westchester Manor at Providence Place with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Maryfield Nursing Home · High Point · 5 stars · 5.3 mi
- Piedmont Crossing · Thomasville · 5 stars · 8.1 mi
- River Landing at Sandy Ridge · Colfax · 5 stars · 8.4 mi
Other Everyage Senior Living nursing homes in North Carolina
- Abernathy Laurels · Newton · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 3 Everyage Senior Living nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.