All states › North Carolina › Kings Mountain › White Oak Manor-Kings Mountain
716 Sipes Street Kings Mountain, NC 28086 · Cleveland County
CMS certification number 345151 · See this home on Medicare Care Compare
Is White Oak Manor-Kings Mountain a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for White Oak Manor-Kings Mountain as of October 2026.
CMS rates it 2 out of 5 stars overall, below the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.08 hours per resident per day at White Oak Manor-Kings Mountain, above the North Carolina median of 3.57 (US median: 3.72). About 0.32 of those hours are from registered nurses. On weekends it falls to 3.63 hours, 11% below its all-week average. 46.5% of nursing staff left within a year (North Carolina median 48.5%).
About this nursing home
Paying for care at White Oak Manor-Kings Mountain: Medicare and Medicaid
White Oak Manor-Kings Mountain is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 12, 2025 and found 6 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 13 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 13 citations at White Oak Manor-Kings Mountain across 3 inspection dates, 3 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on August 12, 2025. The most common areas cited were resident rights (4) and freedom from abuse, neglect, and exploitation (3). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level J, August 12, 2025). 3 citations were under CMS's abuse, neglect and exploitation rules.
August 12, 2025 · 9 citations · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
ERespond appropriately to all alleged violations.
ETry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DKeep residents' personal and medical records private and confidential.
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
May 2, 2024 · 3 citations
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide and implement an infection prevention and control program.
DProvide bedrooms that don't allow residents to see each other when privacy is needed.
January 12, 2023 · 1 citation
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Questions to ask on a tour of White Oak Manor-Kings Mountain
- Inspectors cited the home at the immediate-jeopardy level on August 12, 2025 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 12, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $53,811 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 12, 2025 | Fine | $53,811 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 3/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 3/5 | 2/5 |
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Location
Hospitals near White Oak Manor-Kings Mountain
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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11.0 mi
Cleveland Regional Medical Center ShelbyEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 40m for patients treated and sent home
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12.3 mi
Caromont Regional Medical Center GastoniaEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 12m for patients treated and sent home
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17.1 mi
Carolinas Medical Center-Lincoln LincolntonEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 57m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near White Oak Manor-Kings Mountain › All nursing homes in Kings Mountain ›
Compare White Oak Manor-Kings Mountain with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Peak Resources-Cherryville · Cherryville · 5 stars · 9.9 mi
- Accordius Health at Gastonia · Gastonia · 3 stars · 9.3 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.