All states › North Dakota › New Rockford › Lutheran Home of the Good Shepherd
1226 1st Ave N New Rockford, ND 58356 · Eddy County
CMS certification number 355041 · See this home on Medicare Care Compare
Is Lutheran Home of the Good Shepherd a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Lutheran Home of the Good Shepherd as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the North Dakota average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.41 hours per resident per day at Lutheran Home of the Good Shepherd, about the same as the North Dakota median of 4.42 (US median: 3.72). About 1.01 of those hours are from registered nurses. On weekends it falls to 3.73 hours, 15% below its all-week average. Ask how weekends are staffed. 54.5% of nursing staff left within a year (North Dakota median 47.6%).
About this nursing home
Paying for care at Lutheran Home of the Good Shepherd: Medicare and Medicaid
Lutheran Home of the Good Shepherd is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Dakota's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 28, 2025 and found 3 deficiencies. In total, inspectors issued 9 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 9 citations at Lutheran Home of the Good Shepherd across 3 inspection dates, 6 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on July 10, 2024 (complaint inspection). The most common areas cited were resident assessment and care planning (3) and infection control (2). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level J, July 10, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
August 28, 2025 · 3 citations
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide and implement an infection prevention and control program.
June 4, 2025 · 1 citation, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
July 10, 2024 · 5 citations, includes immediate jeopardy · includes complaint inspection
JProvide and implement an infection prevention and control program.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Questions to ask on a tour of Lutheran Home of the Good Shepherd
- Inspectors cited the home at the immediate-jeopardy level on July 10, 2024 under the rule on infection control. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 4, 2025. How are staff trained, and how are concerns reported?
- Weekend staffing is 15% below the all-week average. Who is on duty on Saturday nights?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $31,829 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 28, 2025 | Fine | $9,110 |
| Jun 4, 2025 | Fine | $9,110 |
| Jul 10, 2024 | Fine | $13,609 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 5/5 | 3/5 |
| August 2026 | 3/5 | 2/5 | 5/5 | 3/5 |
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Location
Hospitals near Lutheran Home of the Good Shepherd
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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15.7 mi
Carrington Health Center CarringtonEmergency roomMedian ER visit 1h 44m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.