All states › Ohio › Ashland › Crystal Care Center of Ashland
1251 East Main Street Ashland, OH 44805 · Ashland County
All 4 nursing homes in Ashland, OH (4 take Medicaid)
CMS certification number 366239 · See this home on Medicare Care Compare
Is Crystal Care Center of Ashland a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Crystal Care Center of Ashland as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Ohio average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 2.99 hours per resident per day at Crystal Care Center of Ashland, below the Ohio median of 3.58 (US median: 3.72). About 0.35 of those hours are from registered nurses. On weekends it falls to 2.83 hours, 5% below its all-week average. 60.9% of nursing staff left within a year (Ohio median 48.9%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there. 3 administrators left in the past year.
About this nursing home
Paying for care at Crystal Care Center of Ashland: Medicare and Medicaid
Crystal Care Center of Ashland is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 6, 2025 and found 8 deficiencies, plus 9 from complaint inspections in the same period. In total, inspectors issued 23 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 23 citations at Crystal Care Center of Ashland across 5 inspection dates, 11 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on August 6, 2025. The most common areas cited were quality of life and care (10) and pharmacy service (4). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, August 6, 2025).
April 23, 2026 · 4 citations · includes complaint inspection
EProvide and implement an infection prevention and control program.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that residents are free from significant medication errors.
August 6, 2025 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 6, 2025 · 13 citations, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DProvide safe, appropriate pain management for a resident who requires such services.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
January 10, 2024 · 1 citation · includes complaint inspection
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
September 14, 2022 · 4 citations
FProvide and implement an infection prevention and control program.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Questions to ask on a tour of Crystal Care Center of Ashland
- Inspectors cited the home at the actual-harm level on August 6, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 60.9% a year. How many of the staff come from agencies?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $17,686 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 6, 2025 | Fine | $17,686 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 1/5 | 5/5 |
| August 2026 | 1/5 | 2/5 | 1/5 | 4/5 |
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Location
Hospitals near Crystal Care Center of Ashland
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.0 mi
Samaritan Hospital - Peoples Hospital AshlandEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 22m for patients treated and sent home
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14.6 mi
Ohiohealth Mansfield Hospital MansfieldEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 10m for patients treated and sent home
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17.1 mi
Avita Ontario OntarioEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 28m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Crystal Care Center of Ashland › All nursing homes in Ashland ›
Compare Crystal Care Center of Ashland with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Brethren Care Village Health Care Center · Ashland · 5 stars · 1.2 mi
- The Good Shepherd Health and Rehabilitation Center · Ashland · 4 stars · 1.1 mi
- Kingston of Ashland · Ashland · 3 stars · 0.8 mi
Other Embassy Healthcare nursing homes in Ohio
- Embassy of Valley View · Frankfort · 5 stars
- Carlisle Manor Health Care · Carlisle · 4 stars
- Oak Hills Nursing Center · Lorain · 3 stars
- Royal Oak Nursing & Rehab Center · Middleburg Heights · 3 stars
- Embassy of Willard · Willard · 3 stars
- Embassy of Logan · Logan · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 33 Embassy Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.