All states › Ohio › Carroll › Arbors at Carroll
3680 Dolson Court NW Carroll, OH 43112 · Fairfield County
CMS certification number 365474 · See this home on Medicare Care Compare
Is Arbors at Carroll a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Arbors at Carroll as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Ohio average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.52 hours per resident per day at Arbors at Carroll, about the same as the Ohio median of 3.58 (US median: 3.72). About 0.55 of those hours are from registered nurses. On weekends it falls to 3.11 hours, 12% below its all-week average. 40.7% of nursing staff left within a year (Ohio median 48.9%).
About this nursing home
Paying for care at Arbors at Carroll: Medicare and Medicaid
Arbors at Carroll is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 5, 2026 and found 5 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 32 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 32 citations at Arbors at Carroll across 6 inspection dates, 4 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 32 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (16) and pharmacy service (5). The most serious was cited under the CMS rule to "ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs" (tag F0761, level E, November 25, 2025). 2 citations were under CMS's abuse, neglect and exploitation rules.
May 19, 2026 · 1 citation · includes complaint inspection
DProvide and implement an infection prevention and control program.
March 5, 2026 · 5 citations
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DKeep residents' personal and medical records private and confidential.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate foot care.
DProvide or obtain dental services for each resident.
November 25, 2025 · 1 citation · includes complaint inspection
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
December 12, 2024 · 8 citations
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DAssist a resident in gaining access to vision and hearing services.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide enough food/fluids to maintain a resident's health.
DProvide care or services that was trauma informed and/or culturally competent.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
February 14, 2024 · 15 citations
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EImplement a program that monitors antibiotic use.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DAssist a resident in gaining access to vision and hearing services.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide enough food/fluids to maintain a resident's health.
DEnsure medication error rates are not 5 percent or greater.
DEnsure that residents are free from significant medication errors.
DProvide or obtain dental services for each resident.
October 24, 2023 · 2 citations · includes complaint inspection
EProtect each resident from the wrongful use of the resident's belongings or money.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Questions to ask on a tour of Arbors at Carroll
- CMS cited the home under its abuse and neglect rules on October 24, 2023. How are staff trained, and how are concerns reported?
- There were 2 infection-control citations. Who leads infection prevention, and what is the current outbreak policy?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 3/5 | 3/5 |
| August 2026 | 4/5 | 4/5 | 3/5 | 3/5 |
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Location
Hospitals near Arbors at Carroll
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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5.7 mi
Fairfield Medical Center LancasterEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 25m for patients treated and sent home
-
8.7 mi
Diley Ridge Medical Center Canal WinchesterEmergency roomMedian ER visit 1h 49m for patients treated and sent home
- 16.1 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
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- Arbors at Sylvania · Toledo · 4 stars
- The Arbors at Fairlawn · Fairlawn · 4 stars
- Arbors at Minerva · Minerva · 4 stars
- Arbors at Oregon · Oregon · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 16 Arbors at Ohio nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.