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155 Heritage Woods Drive Copley, OH 44321 · Summit County
All 2 nursing homes in Copley, OH (2 take Medicaid)
CMS certification number 365771 · See this home on Medicare Care Compare
Is Copley Health Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Copley Health Center as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Ohio average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.34 hours per resident per day at Copley Health Center, below the Ohio median of 3.58 (US median: 3.72). About 0.54 of those hours are from registered nurses. On weekends it falls to 3.04 hours, 9% below its all-week average. 39.5% of nursing staff left within a year (Ohio median 48.9%).
About this nursing home
Paying for care at Copley Health Center: Medicare and Medicaid
Copley Health Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 24, 2026 and found 2 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 29 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 29 citations at Copley Health Center across 6 inspection dates, 6 of them from complaint investigations. 3 were at the actual-harm level (G–I), most recently on January 17, 2024. The most common areas cited were quality of life and care (14) and resident rights (5). The most serious was cited under the CMS rule to "honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights" (tag F0550, level G, January 17, 2024).
March 24, 2026 · 3 citations · includes complaint inspection
EHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
March 5, 2025 · 1 citation · includes complaint inspection
DHelp the resident with transportation to and from laboratory services outside of the facility.
November 21, 2024 · 3 citations · includes complaint inspection
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProvide and implement an infection prevention and control program.
March 27, 2024 · 1 citation · includes complaint inspection
DProvide enough food/fluids to maintain a resident's health.
January 17, 2024 · 13 citations, includes actual harm
GHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
EProvide safe and appropriate respiratory care for a resident when needed.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
May 14, 2021 · 8 citations, includes actual harm
GProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
FProvide and implement an infection prevention and control program.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
Questions to ask on a tour of Copley Health Center
- Inspectors cited the home at the actual-harm level on January 17, 2024 under the rule on resident rights. What changed afterwards, and can I see the plan of correction?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $36,559 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 17, 2024 | Fine | $36,559 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
| August 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
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Location
Hospitals near Copley Health Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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7.6 mi
Cleveland Clinic - Akron General AkronEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 46m for patients treated and sent home
-
7.7 mi
Summa Western Reserve Hospital Cuyahoga FallsEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 40m for patients treated and sent home
- 7.8 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Copley Health Center › All nursing homes in Copley ›
Compare Copley Health Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Concordia at Sumner · Copley · 5 stars · 1.4 mi
- Regency Care of Copley · Akron · 5 stars · 3.7 mi
- Ohio Living Rockynol · Akron · 5 stars · 5.9 mi
- Western Reserve Masonic Community · Medina · 5 stars · 7.5 mi
Other Communicare Health nursing homes in Ohio
- Pebble Creek Healthcare Center · Akron · 5 stars
- Addison Healthcare Center · Masury · 5 stars
- Austintown Healthcare Center · Youngstown · 5 stars
- Bridgeport Health Care Center · Portsmouth · 5 stars
- The Pines Healthcare Center · Canton · 5 stars
- Berea Center · Berea · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 109 Communicare Health nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.