facebook tracking Westover Retirement Community, Hamilton OH: CMS Ratings
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Westover Retirement Community

All states › Ohio › Hamilton › Westover Retirement Community

855 Stahlheber Road Hamilton, OH 45013 · Butler County

(513) 844-8004

All 11 nursing homes in Hamilton, OH (11 take Medicaid)

Accepts Medicare Accepts Medicaid 53 certified beds Non profit Continuing care retirement community

CMS certification number 366232 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Westover Retirement Community a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Westover Retirement Community as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Ohio average of 3.2. Inspectors issued 9 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 3 out of 5; for long-term residents, 5 out of 5. Those results differ a lot, so ask about the unit your family member would be on.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 4.04 hours per resident per day at Westover Retirement Community, above the Ohio median of 3.58 (US median: 3.72). About 0.55 of those hours are from registered nurses. On weekends it falls to 3.70 hours, 8% below its all-week average. 52.5% of nursing staff left within a year (Ohio median 48.9%).

Nursing care per resident per day 4.04 hours
Above the Ohio median of 3.58 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.55 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.70 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 52.5% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 55.6% a year Share of registered nurses who left over a year.
Administrators who left 1 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds53
Residents per day 47 About 88% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceDecember 2001
Legal business nameCOLONIAL SENIOR SERVICES, INC.

Paying for care at Westover Retirement Community: Medicare and Medicaid

Westover Retirement Community is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on February 18, 2026 and found 0 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 9 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 9 citations at Westover Retirement Community across 3 inspection dates, 3 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 9 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (4) and infection control (2). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level F, October 5, 2021).

November 25, 2025 · 3 citations · includes complaint inspection

DEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Complaint inspection · Deficient, Provider has date of correction (Jan 12, 2026)

DProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0684 · Complaint inspection · Deficient, Provider has date of correction (Jan 12, 2026)

DProvide or obtain dental services for each resident.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0791 · Complaint inspection · Deficient, Provider has date of correction (Jan 12, 2026)

October 10, 2024 · 2 citations

DProvide activities to meet all resident's needs.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0679 · Deficient, Provider has date of correction (Nov 27, 2024)

DEnsure that residents are free from significant medication errors.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0760 · Deficient, Provider has date of correction (Nov 27, 2024)

October 5, 2021 · 4 citations

FProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Dec 6, 2021)

FPerform COVID19 testing on residents and staff.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0886 · Deficient, Provider has date of correction (Dec 6, 2021)

DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0580 · Deficient, Provider has date of correction (Dec 6, 2021)

DProvide safe, appropriate dialysis care/services for a resident who requires such services.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0698 · Deficient, Provider has date of correction (Dec 6, 2021)

Questions to ask on a tour of Westover Retirement Community

  1. What do families most often ask you about before moving in?
  2. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 5/5 3/5 4/5
August 2026 5/5 5/5 4/5 4/5
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Location

Hospitals near Westover Retirement Community

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 1.2 mi
    Fort Hamilton Hughes Memorial Hospital Hamilton
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 2h 2m for patients treated and sent home
  • 8.5 mi
    Mercy Hospital Fairfield Fairfield
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 2h 42m for patients treated and sent home
  • 9.1 mi
    Beckett Springs West Chester
    No ER listed in Medicare data

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Jamestowne Rehabilitation Hamilton · 0.4 mi away ★★★☆☆ Inspection 3/5 · Staffing 4/5 42 beds · Medicaid
Bradford Place Care Center Hamilton · 1.1 mi away ★★☆☆☆ Inspection 1/5 · Staffing 2/5 79 beds · Medicaid
Berkeley Square Retirement Center Hamilton · 1.5 mi away ★★★★☆ Inspection 4/5 · Staffing 4/5 33 beds · Medicaid
Golden Years Nursing Center Hamilton · 2.7 mi away ★★★★★ Inspection 5/5 · Staffing 3/5 70 beds · Medicaid
Residence at Huntington Court Hamilton · 3.4 mi away ★★★★★ Inspection 4/5 · Staffing 2/5 96 beds · Medicaid

More nursing homes near Westover Retirement Community ›   All nursing homes in Hamilton ›

Compare Westover Retirement Community with the 3 closest homes side by side ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/ohio/hamilton/westover-retirement-community/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.