All states › Ohio › Mentor › Carecore at Mentor
8881 Schaefer St Mentor, OH 44060 · Lake County
All 4 nursing homes in Mentor, OH (4 take Medicaid)
CMS certification number 366015 · See this home on Medicare Care Compare
Is Carecore at Mentor a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Carecore at Mentor as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Ohio average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.19 hours per resident per day at Carecore at Mentor, below the Ohio median of 3.58 (US median: 3.72). About 0.42 of those hours are from registered nurses. On weekends it falls to 2.87 hours, 10% below its all-week average. 77.2% of nursing staff left within a year (Ohio median 48.9%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Carecore at Mentor: Medicare and Medicaid
Carecore at Mentor is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 11, 2024 and found 7 deficiencies, plus 5 from complaint inspections in the same period. CMS notes that this home's most recent inspection was more than two years ago. In total, inspectors issued 32 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 32 citations at Carecore at Mentor across 8 inspection dates, 15 of them from complaint investigations. 6 were at the actual-harm level (G–I), most recently on December 10, 2025. The most common areas cited were quality of life and care (10) and pharmacy service (7). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level G, December 10, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.
February 5, 2026 · 1 citation · includes complaint inspection
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
December 10, 2025 · 4 citations, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
July 11, 2024 · 7 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FKeep all essential equipment working safely.
EProvide safe and appropriate respiratory care for a resident when needed.
DEnsure each resident receives an accurate assessment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure medication error rates are not 5 percent or greater.
May 10, 2024 · 2 citations, includes actual harm · includes complaint inspection
GEnsure that residents are free from significant medication errors.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
April 19, 2024 · 7 citations, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
GProvide enough food/fluids to maintain a resident's health.
GProvide safe and appropriate respiratory care for a resident when needed.
FProvide and implement an infection prevention and control program.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
January 3, 2024 · 1 citation · includes complaint inspection
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
April 1, 2022 · 8 citations
FEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DKeep residents' personal and medical records private and confidential.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
CNot hire anyone with a finding of abuse, neglect, exploitation, or theft.
March 7, 2019 · 2 citations
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure medication error rates are not 5 percent or greater.
Questions to ask on a tour of Carecore at Mentor
- Inspectors cited the home at the actual-harm level on December 10, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on April 1, 2022. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 77.2% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- The last standard inspection was more than two years ago. Can I see any recent complaint inspection results?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $35,457 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Apr 19, 2024 | Fine | $35,457 |
| Apr 19, 2024 | Payment Denial | 41 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 1/5 | 2/5 |
| August 2026 | 1/5 | 1/5 | 1/5 | 2/5 |
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Location
Hospitals near Carecore at Mentor
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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7.0 mi
Lake Health PainesvilleEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 48m for patients treated and sent home
- 7.8 mi
-
11.9 mi
UH Regional Hospitals Richmond HeightsEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 7m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Carecore at Mentor › All nursing homes in Mentor ›
Compare Carecore at Mentor with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Heritage Healthcare of Painesville · Painesville · 5 stars · 4.6 mi
- Concord Ridge Health and Rehabilitation · Mentor · 5 stars · 5.0 mi
- Mentor Ridge Health and Rehabilitation · Mentor · 5 stars · 5.1 mi
- Homestead II · Painesville · 5 stars · 5.6 mi
Other Carecore Health nursing homes in Ohio
- Willowood Care Center of Brunswick · Brunswick · 5 stars
- Carecore at Minster · Minster · 3 stars
- Montgomery Care Center · Cincinnati · 3 stars
- Carecore at Mary Scott · Dayton · 3 stars
- Carecore at Lima · Lima · 3 stars
- Carecore at Gaymont · Norwalk · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 12 Carecore Health nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.