All states › Ohio › Mount Vernon › Whispering Hills Rehabilitation and Nursing Center
416 Wooster Road Mount Vernon, OH 43050 · Knox County
All 6 nursing homes in Mount Vernon, OH (6 take Medicaid)
CMS certification number 366014 · See this home on Medicare Care Compare
Is Whispering Hills Rehabilitation and Nursing Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Whispering Hills Rehabilitation and Nursing Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Ohio average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.18 hours per resident per day at Whispering Hills Rehabilitation and Nursing Center, below the Ohio median of 3.58 (US median: 3.72). About 0.65 of those hours are from registered nurses. Weekend staffing is close to its all-week average. 32.4% of nursing staff left within a year (Ohio median 48.9%). That is lower than most homes in Ohio, a sign of a steadier team.
About this nursing home
Paying for care at Whispering Hills Rehabilitation and Nursing Center: Medicare and Medicaid
Whispering Hills Rehabilitation and Nursing Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 19, 2026 and found 9 deficiencies. In total, inspectors issued 28 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 28 citations at Whispering Hills Rehabilitation and Nursing Center across 3 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 28 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were resident rights (6) and quality of life and care (5). The most serious was cited under the CMS rule to "inform resident or representatives choice to enter into binding arbitration agreement and right to refuse" (tag F0847, level F, November 21, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
February 19, 2026 · 9 citations
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DAssist a resident in gaining access to vision and hearing services.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure that residents are free from significant medication errors.
DProvide or get specialized rehabilitative services as required for a resident.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide and implement an infection prevention and control program.
DImplement a program that monitors antibiotic use.
November 21, 2024 · 9 citations
FInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
FProvide a neutral and fair arbitration process and agree to arbitrator and venue.
FProvide behavior health training consistent with the requirements and as determined by a facility assessment.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
DReasonably accommodate the needs and preferences of each resident.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
November 9, 2022 · 10 citations
FHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
FEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
DRespond appropriately to all alleged violations.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DNotify the appropriate authorities when residents with MD or ID services has a significant change in condition.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
Questions to ask on a tour of Whispering Hills Rehabilitation and Nursing Center
- CMS cited the home under its abuse and neglect rules on November 9, 2022. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 4/5 | 4/5 |
| August 2026 | 4/5 | 3/5 | 2/5 | 5/5 |
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Location
Hospitals near Whispering Hills Rehabilitation and Nursing Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.5 mi
Knox Community Hospital Mt VernonEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 18m for patients treated and sent home
- 22.0 mi
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23.9 mi
Ohiohealth Mansfield Hospital MansfieldEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 10m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Whispering Hills Rehabilitation and Nursing Center › All nursing homes in Mount Vernon ›
Compare Whispering Hills Rehabilitation and Nursing Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Als Mount Vernon · Mount Vernon · 4 stars · 1.5 mi
Other Garden Healthcare Group nursing homes in Ohio
- Maple Gardens Rehabilitiation and Nursing Center · Eaton · 4 stars
- Capital City Gardens Rehabilitation and Nursing Center · Columbus · 2 stars
- Rocky River Gardens Rehab and Nursing Center · Cleveland · 2 stars
- Eastland Rehabilitation and Nursing Center · Columbus · 2 stars
- Prestige Gardens Rehabilitation and Nursing Center · Marysville · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 6 Garden Healthcare Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.