All states › Ohio › New Philadelphia › Schoenbrunn Healthcare
2594 East High Avenue New Philadelphia, OH 44663 · Tuscarawas County
All 3 nursing homes in New Philadelphia, OH (3 take Medicaid)
CMS certification number 365152 · See this home on Medicare Care Compare
Is Schoenbrunn Healthcare a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Schoenbrunn Healthcare as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Ohio average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.42 hours per resident per day at Schoenbrunn Healthcare, below the Ohio median of 3.58 (US median: 3.72). About 0.60 of those hours are from registered nurses. On weekends it falls to 3.06 hours, 11% below its all-week average.
About this nursing home
Paying for care at Schoenbrunn Healthcare: Medicare and Medicaid
Schoenbrunn Healthcare is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 4, 2025 and found 15 deficiencies, plus 8 from complaint inspections in the same period. In total, inspectors issued 41 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 41 citations at Schoenbrunn Healthcare across 8 inspection dates, 17 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on October 18, 2024. The most common areas cited were nutrition and dietary (10) and quality of life and care (10). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, October 18, 2024). 4 citations were under CMS's abuse, neglect and exploitation rules.
May 21, 2026 · 2 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
March 26, 2026 · 6 citations · includes complaint inspection
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
FEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
FEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DKeep residents' personal and medical records private and confidential.
DProvide special eating equipment and utensils for residents who need them and appropriate assistance.
August 4, 2025 · 15 citations
FEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FProvide and implement an infection prevention and control program.
EPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DReasonably accommodate the needs and preferences of each resident.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DImplement a program that monitors antibiotic use.
July 1, 2025 · 2 citations · includes complaint inspection
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide activities to meet all resident's needs.
October 18, 2024 · 3 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
EProtect each resident from the wrongful use of the resident's belongings or money.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
September 18, 2024 · 4 citations · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide and implement an infection prevention and control program.
February 15, 2024 · 4 citations
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide special eating equipment and utensils for residents who need them and appropriate assistance.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
BEnsure each resident receives an accurate assessment.
March 24, 2022 · 5 citations
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
EProvide and implement an infection prevention and control program.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Questions to ask on a tour of Schoenbrunn Healthcare
- Inspectors cited the home at the actual-harm level on October 18, 2024 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 4, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 1/5 | 5/5 |
| August 2026 | 2/5 | 1/5 | 2/5 | 5/5 |
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Location
Hospitals near Schoenbrunn Healthcare
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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4.8 mi
Union Hospital DoverEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 36m for patients treated and sent home
- 5.2 mi
- 22.1 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Schoenbrunn Healthcare › All nursing homes in New Philadelphia ›
Compare Schoenbrunn Healthcare with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Park Village HC NP · New Philadelphia · 5 stars · 2.5 mi
- Amberwood Manor · New Philadelphia · 4 stars · 3.0 mi
- Claymont Health and Rehabilitation · Uhrichsville · 4 stars · 4.7 mi
- Hennis Care Centre of Dover · Dover · 4 stars · 7.0 mi
Other Divine Healthcare Management nursing homes in Ohio
- Divine Rehabilitation and Nursing at Shane Hill · Rockford · 3 stars
- Pearlview Rehab & Wellness Center · Brunswick · 3 stars
- Continuing Healthcare of Toledo · Toledo · 2 stars
- Divine Rehabilitation and Nursing at Sylvania · Sylvania · 2 stars
- Hall of Fame Rehabilitation and Nursing Center · Canton · 2 stars
- Glendora Health Care Center · Wooster · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 9 Divine Healthcare Management nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.