All states › Ohio › North Royalton › Diplomat Healthcare
9001 W 130th St North Royalton, OH 44133 · Cuyahoga County
CMS certification number 365432 · See this home on Medicare Care Compare
Is Diplomat Healthcare a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Diplomat Healthcare as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Ohio average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.31 hours per resident per day at Diplomat Healthcare, below the Ohio median of 3.58 (US median: 3.72). About 0.22 of those hours are from registered nurses. On weekends it falls to 3.02 hours, 9% below its all-week average. 39.8% of nursing staff left within a year (Ohio median 48.9%). 4 administrators left in the past year.
About this nursing home
Paying for care at Diplomat Healthcare: Medicare and Medicaid
Diplomat Healthcare is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on October 10, 2024 and found 4 deficiencies, plus 11 from complaint inspections in the same period. In total, inspectors issued 39 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 39 citations at Diplomat Healthcare across 9 inspection dates, 26 of them from complaint investigations. 3 were at the actual-harm level (G–I), most recently on November 25, 2025. The most common areas cited were quality of life and care (16) and resident rights (6). The most serious was cited under the CMS rule to "provide appropriate pressure ulcer care and prevent new ulcers from developing" (tag F0686, level G, November 25, 2025). 4 citations were under CMS's abuse, neglect and exploitation rules.
November 25, 2025 · 8 citations · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide enough food/fluids to maintain a resident's health.
DProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
December 12, 2024 · 9 citations, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DProvide appropriate foot care.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
October 10, 2024 · 7 citations, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
EEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
CMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
July 30, 2024 · 1 citation · includes complaint inspection
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
March 13, 2024 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
March 7, 2024 · 1 citation · includes complaint inspection
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
November 13, 2023 · 3 citations · includes complaint inspection
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
June 15, 2022 · 4 citations
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
June 27, 2019 · 5 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EEnsure each resident receives an accurate assessment.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Diplomat Healthcare
- Inspectors cited the home at the actual-harm level on November 25, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on December 12, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $85,238 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Nov 25, 2025 | Fine | $74,025 |
| Oct 10, 2024 | Fine | $11,213 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 1/5 | 5/5 |
| August 2026 | 2/5 | 1/5 | 1/5 | 5/5 |
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Location
Hospitals near Diplomat Healthcare
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.1 mi
Southwest General Health Center Middleburg HeightsEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 19m for patients treated and sent home
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3.9 mi
Parma Community General Hospital ParmaEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 28m for patients treated and sent home
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7.7 mi
Fairview Hospital ClevelandEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 4h 2m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Diplomat Healthcare › All nursing homes in North Royalton ›
Compare Diplomat Healthcare with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Pleasantview Care Center · Parma · 5 stars · 3.0 mi
- O'Neill Healthcare Middleburg Heights · Middleburg Heights · 5 stars · 3.1 mi
- Berea Center · Berea · 5 stars · 4.9 mi
- Riverview Pointe Care Center · Olmsted Falls · 5 stars · 6.3 mi
Other Saber Healthcare Group nursing homes in Ohio
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- Astoria Health & Rehab Center · Germantown · 5 stars
- Eagle Creek Nursing Center · West Union · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 126 Saber Healthcare Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.