All states › Ohio › Richmond Heights › Grande Pointe Healthcare Commu
Three Merit Dr Richmond Heights, OH 44143 · Cuyahoga County
All 2 nursing homes in Richmond Heights, OH (2 take Medicaid)
CMS certification number 366008 · See this home on Medicare Care Compare
Is Grande Pointe Healthcare Commu a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Grande Pointe Healthcare Commu as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Ohio average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.34 hours per resident per day at Grande Pointe Healthcare Commu, below the Ohio median of 3.58 (US median: 3.72). About 0.36 of those hours are from registered nurses. On weekends it falls to 3.01 hours, 10% below its all-week average. 43.9% of nursing staff left within a year (Ohio median 48.9%).
About this nursing home
Paying for care at Grande Pointe Healthcare Commu: Medicare and Medicaid
Grande Pointe Healthcare Commu is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 11, 2025 and found 3 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 33 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 33 citations at Grande Pointe Healthcare Commu across 11 inspection dates, 22 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on December 17, 2024 (complaint inspection). The most common areas cited were quality of life and care (18) and freedom from abuse, neglect, and exploitation (5). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level J, December 17, 2024). 5 citations were under CMS's abuse, neglect and exploitation rules.
March 3, 2026 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
October 27, 2025 · 2 citations · includes complaint inspection
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide and implement an infection prevention and control program.
July 10, 2025 · 2 citations · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
March 11, 2025 · 3 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide care or services that was trauma informed and/or culturally competent.
December 17, 2024 · 7 citations, includes immediate jeopardy · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
FNot hire anyone with a finding of abuse, neglect, exploitation, or theft.
FDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DRespond appropriately to all alleged violations.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
September 30, 2024 · 3 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure medication error rates are not 5 percent or greater.
July 10, 2024 · 1 citation · includes complaint inspection
EProtect each resident from the wrongful use of the resident's belongings or money.
June 26, 2024 · 5 citations, includes actual harm · includes complaint inspection
GProvide safe, appropriate pain management for a resident who requires such services.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DEnsure that residents are free from significant medication errors.
May 21, 2024 · 1 citation · includes complaint inspection
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
July 21, 2022 · 5 citations
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide activities to meet all resident's needs.
DProvide enough food/fluids to maintain a resident's health.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
May 18, 2019 · 3 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
CProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Questions to ask on a tour of Grande Pointe Healthcare Commu
- Inspectors cited the home at the immediate-jeopardy level on December 17, 2024 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on December 17, 2024. How are staff trained, and how are concerns reported?
- There were 3 infection-control citations. Who leads infection prevention, and what is the current outbreak policy?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $137,255 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Dec 17, 2024 | Fine | $93,152 |
| Sep 30, 2024 | Fine | $22,425 |
| Jun 26, 2024 | Fine | $21,678 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 2/5 | 5/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
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Location
Hospitals near Grande Pointe Healthcare Commu
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.8 mi
UH Regional Hospitals Richmond HeightsEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 7m for patients treated and sent home
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3.4 mi
Hillcrest Hospital Mayfield HeightsEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 20m for patients treated and sent home
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4.6 mi
Euclid Hospital EuclidEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 33m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Grande Pointe Healthcare Commu › All nursing homes in Richmond Heights ›
Compare Grande Pointe Healthcare Commu with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Gardens of McGregor and Amasa Stone · East Cleveland · 5 stars · 5.1 mi
- Mentor Ridge Health and Rehabilitation · Mentor · 5 stars · 9.4 mi
- Mount Saint Joseph Rehab Center · Euclid · 4 stars · 2.7 mi
- Willows Health and Rehab Center · Euclid · 4 stars · 3.6 mi
Other Communicare Health nursing homes in Ohio
- Pebble Creek Healthcare Center · Akron · 5 stars
- Addison Healthcare Center · Masury · 5 stars
- Austintown Healthcare Center · Youngstown · 5 stars
- Bridgeport Health Care Center · Portsmouth · 5 stars
- The Pines Healthcare Center · Canton · 5 stars
- Berea Center · Berea · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 109 Communicare Health nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.