All states › Ohio › Shaker Heights › Shaker Gardens Nursing and Rehabilitation Center
3550 Northfield Road Shaker Heights, OH 44122 · Cuyahoga County
CMS certification number 366021 · See this home on Medicare Care Compare
Is Shaker Gardens Nursing and Rehabilitation Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Shaker Gardens Nursing and Rehabilitation Center as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Ohio average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.18 hours per resident per day at Shaker Gardens Nursing and Rehabilitation Center, below the Ohio median of 3.58 (US median: 3.72). About 0.87 of those hours are from registered nurses. On weekends it falls to 2.95 hours, 7% below its all-week average. 46.8% of nursing staff left within a year (Ohio median 48.9%).
About this nursing home
Paying for care at Shaker Gardens Nursing and Rehabilitation Center: Medicare and Medicaid
Shaker Gardens Nursing and Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on October 17, 2024 and found 1 deficiency, plus 2 from complaint inspections in the same period. In total, inspectors issued 18 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 18 citations at Shaker Gardens Nursing and Rehabilitation Center across 7 inspection dates, 4 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on July 16, 2026 (complaint inspection). The most common areas cited were resident rights (5) and quality of life and care (4). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, July 16, 2026).
July 16, 2026 · 1 citation · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 1, 2026 · 1 citation · includes complaint inspection
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
October 17, 2024 · 1 citation
DEnsure medication error rates are not 5 percent or greater.
March 6, 2024 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
February 13, 2024 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 2, 2022 · 11 citations
FDispose of garbage and refuse properly.
FProvide and implement an infection prevention and control program.
ENotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DPrepare residents for a safe transfer or discharge from the nursing home.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide enough food/fluids to maintain a resident's health.
May 22, 2019 · 2 citations
DEnsure medication error rates are not 5 percent or greater.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Questions to ask on a tour of Shaker Gardens Nursing and Rehabilitation Center
- Inspectors cited the home at the immediate-jeopardy level on July 16, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $25,495 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jul 16, 2026 | Fine | $25,495 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 2/5 | 5/5 |
| August 2026 | 5/5 | 4/5 | 3/5 | 5/5 |
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Location
Hospitals near Shaker Gardens Nursing and Rehabilitation Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.1 mi
South Pointe Hospital Warrensville HeightsEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 46m for patients treated and sent home
- 1.1 mi
- 1.8 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Shaker Gardens Nursing and Rehabilitation Center › All nursing homes in Shaker Heights ›
Compare Shaker Gardens Nursing and Rehabilitation Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Gardens of McGregor and Amasa Stone · East Cleveland · 5 stars · 5.3 mi
- Northfield Village Retirement Community · Northfield · 5 stars · 8.7 mi
Other Lionstone Care nursing homes in Ohio
- The Gardens at St Henry · Saint Henry · 5 stars
- Greenbriar Nursing Center · Eaton · 5 stars
- Alois Alzheimer's Care Center · Cincinnati · 4 stars
- Arlington Pointe Care Center · Middletown · 4 stars
- Covenant Village Care Center · Cincinnati · 4 stars
- Ohio Valley Manor Care Center · Ripley · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 28 Lionstone Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.