All states › Ohio › Toledo › Concord Care Center of Toledo
3121 Glanzman Rd Toledo, OH 43614 · Lucas County
All 15 nursing homes in Toledo, OH (15 take Medicaid)
CMS certification number 365030 · See this home on Medicare Care Compare
Is Concord Care Center of Toledo a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Concord Care Center of Toledo as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Ohio average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.04 hours per resident per day at Concord Care Center of Toledo, below the Ohio median of 3.58 (US median: 3.72). About 0.35 of those hours are from registered nurses. On weekends it falls to 2.75 hours, 10% below its all-week average. 45% of nursing staff left within a year (Ohio median 48.9%).
About this nursing home
Paying for care at Concord Care Center of Toledo: Medicare and Medicaid
Concord Care Center of Toledo is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 31, 2025 and found 10 deficiencies, plus 6 from complaint inspections in the same period. In total, inspectors issued 56 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 56 citations at Concord Care Center of Toledo across 15 inspection dates, 30 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on July 31, 2025. The most common areas cited were environmental (13) and quality of life and care (13). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, July 31, 2025). 4 citations were under CMS's abuse, neglect and exploitation rules.
March 20, 2026 · 1 citation · includes complaint inspection
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
February 24, 2026 · 3 citations · includes complaint inspection
EProvide activities to meet all resident's needs.
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
EMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
September 2, 2025 · 1 citation · includes complaint inspection
EMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
July 31, 2025 · 12 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DReasonably accommodate the needs and preferences of each resident.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DPASARR screening for Mental disorders or Intellectual Disabilities
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DAssist a resident in gaining access to vision and hearing services.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
DProvide or obtain dental services for each resident.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
February 5, 2025 · 3 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
January 7, 2025 · 1 citation · includes complaint inspection
DEnsure medication error rates are not 5 percent or greater.
December 3, 2024 · 6 citations · includes complaint inspection
FProvide behavior health training consistent with the requirements and as determined by a facility assessment.
EProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
EMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
EHave policies on smoking.
October 29, 2024 · 2 citations · includes complaint inspection
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
EHave policies on smoking.
May 29, 2024 · 1 citation · includes complaint inspection
DEnsure medication error rates are not 5 percent or greater.
April 24, 2024 · 4 citations · includes complaint inspection
ENotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
DHonor the resident's right to manage his or her financial affairs.
DEnsure that residents are free from significant medication errors.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
February 1, 2024 · 2 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
January 16, 2024 · 3 citations · includes complaint inspection
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
EProvide and implement an infection prevention and control program.
November 21, 2023 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
December 7, 2022 · 12 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
EHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
EHave policies on smoking.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DProvide appropriate foot care.
DProvide enough food/fluids to maintain a resident's health.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure that residents are free from significant medication errors.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
October 31, 2019 · 4 citations
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DMake sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
Questions to ask on a tour of Concord Care Center of Toledo
- Inspectors cited the home at the actual-harm level on July 31, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 31, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $14,518 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jul 31, 2025 | Fine | $14,518 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 2/5 | 5/5 |
| August 2026 | 2/5 | 1/5 | 3/5 | 5/5 |
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Location
Hospitals near Concord Care Center of Toledo
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.1 mi
University of Toledo Medical Center ToledoEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 51m for patients treated and sent home
- 1.8 mi
- 3.7 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Concord Care Center of Toledo › All nursing homes in Toledo ›
Compare Concord Care Center of Toledo with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Lakes of Monclova Health Campus · Maumee · 5 stars · 5.5 mi
- Elizabeth Scott Community · Maumee · 5 stars · 6.1 mi
- Majestic Care of Toledo SNF · Toledo · 5 stars · 7.7 mi
- Advanced Healthcare Center · Toledo · 4 stars · 1.9 mi
Other Aom Healthcare nursing homes in Ohio
- Edgewood Manor of Wellston · Wellston · 5 stars
- Edgewood Manor of Lucasville I · Lucasville · 5 stars
- Edgewood Manor of Lucasville II · Lucasville · 5 stars
- Piketon Nursing Center · Piketon · 4 stars
- Ridgewood Manor · Maumee · 3 stars
- Eagle Pointe Skilled Nursing & Rehab · Orwell · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 20 Aom Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.