All states › Ohio › Willoughby › Willoughby Post Acute
37603 Euclid Ave Willoughby, OH 44094 · Lake County
All 2 nursing homes in Willoughby, OH (2 take Medicaid)
CMS certification number 365305 · See this home on Medicare Care Compare
Is Willoughby Post Acute a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Willoughby Post Acute as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Ohio average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.06 hours per resident per day at Willoughby Post Acute, below the Ohio median of 3.58 (US median: 3.72). About 0.48 of those hours are from registered nurses. On weekends it falls to 2.68 hours, 12% below its all-week average. 47.9% of nursing staff left within a year (Ohio median 48.9%).
About this nursing home
Paying for care at Willoughby Post Acute: Medicare and Medicaid
Willoughby Post Acute is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 3, 2023 and found 1 deficiency, plus 2 from complaint inspections in the same period. CMS notes that this home's most recent inspection was more than two years ago. In total, inspectors issued 21 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 21 citations at Willoughby Post Acute across 9 inspection dates, 13 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on October 22, 2025. The most common areas cited were quality of life and care (7) and pharmacy service (4). The most serious was cited under the CMS rule to "provide safe, appropriate pain management for a resident who requires such services" (tag F0697, level G, October 22, 2025).
April 23, 2026 · 1 citation · includes complaint inspection
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
October 22, 2025 · 1 citation, includes actual harm · includes complaint inspection
GProvide safe, appropriate pain management for a resident who requires such services.
August 5, 2025 · 4 citations · includes complaint inspection
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that residents are free from significant medication errors.
DProvide and implement an infection prevention and control program.
November 20, 2024 · 5 citations · includes complaint inspection
FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
September 16, 2024 · 1 citation · includes complaint inspection
DEnsure that residents are free from significant medication errors.
August 7, 2024 · 1 citation · includes complaint inspection
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
August 3, 2023 · 1 citation, includes actual harm
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
November 21, 2019 · 1 citation
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
October 4, 2018 · 6 citations
DHonor the resident's right to choose his or her attending physician.
DKeep residents' personal and medical records private and confidential.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Questions to ask on a tour of Willoughby Post Acute
- Inspectors cited the home at the actual-harm level on October 22, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- The last standard inspection was more than two years ago. Can I see any recent complaint inspection results?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $25,896 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Oct 22, 2025 | Fine | $25,896 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 1/5 | 5/5 |
| August 2026 | 4/5 | 3/5 | 2/5 | 5/5 |
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Location
Hospitals near Willoughby Post Acute
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.0 mi
-
5.2 mi
UH Regional Hospitals Richmond HeightsEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 7m for patients treated and sent home
-
7.2 mi
Euclid Hospital EuclidEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 33m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Willoughby Post Acute › All nursing homes in Willoughby ›
Compare Willoughby Post Acute with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Mentor Ridge Health and Rehabilitation · Mentor · 5 stars · 3.6 mi
- Concord Ridge Health and Rehabilitation · Mentor · 5 stars · 7.5 mi
- Heritage Healthcare of Painesville · Painesville · 5 stars · 8.6 mi
- Concord Village Skilled Nursing & Rehabilitation · Concord · 5 stars · 8.8 mi
Other PACS Group nursing homes in Ohio
- Sycamore Trails Post Acute · Miamisburg · 4 stars
- Barberton Post Acute · Barberton · 4 stars
- Hillsboro Post Acute · Hillsboro · 4 stars
- Kettering Heights Post Acute · Kettering · 3 stars
- Willow Knoll Post-Acute and Senior Living · Middletown · 3 stars
- Riverview Post Acute · South Point · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 277 PACS Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.