All states › Oklahoma › Broken Arrow › Senior Suites Healthcare
3501 W Washington Street Broken Arrow, OK 74012 · Tulsa County
All 7 nursing homes in Broken Arrow, OK (7 take Medicaid)
CMS certification number 375528 · See this home on Medicare Care Compare
Is Senior Suites Healthcare a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Senior Suites Healthcare as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Oklahoma average of 2.7.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.60 hours per resident per day at Senior Suites Healthcare, below the Oklahoma median of 3.73 (US median: 3.72). About 0.28 of those hours are from registered nurses. On weekends it falls to 3.00 hours, 17% below its all-week average. Ask how weekends are staffed. 2 administrators left in the past year.
About this nursing home
Paying for care at Senior Suites Healthcare: Medicare and Medicaid
Senior Suites Healthcare is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Oklahoma's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 12, 2026 and found 15 deficiencies. In total, inspectors issued 31 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 31 citations at Senior Suites Healthcare across 6 inspection dates, 6 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 31 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were pharmacy service (5) and resident assessment and care planning (5). The most serious was cited under the CMS rule to "assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months" (tag F0636, level E, February 12, 2026). 4 citations were under CMS's abuse, neglect and exploitation rules.
February 12, 2026 · 15 citations
EAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
EEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
EProvide a neutral and fair arbitration process and agree to arbitrator and venue.
EProvide and implement an infection prevention and control program.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure the activities program is directed by a qualified professional.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
June 4, 2025 · 2 citations · includes complaint inspection
DKeep residents' personal and medical records private and confidential.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
November 7, 2024 · 4 citations
EEnsure that residents are free from significant medication errors.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
DProvide and implement an infection prevention and control program.
July 11, 2024 · 2 citations · includes complaint inspection
EAssure the security of all personal funds of residents deposited with the facility.
DHonor the resident's right to manage his or her financial affairs.
February 28, 2024 · 2 citations · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
September 28, 2023 · 6 citations
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DVerify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Questions to ask on a tour of Senior Suites Healthcare
- CMS cited the home under its abuse and neglect rules on February 12, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 17% below the all-week average. Who is on duty on Saturday nights?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 1/5 | 5/5 |
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Location
Hospitals near Senior Suites Healthcare
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.5 mi
Saint Francis Hospital South TulsaEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 48m for patients treated and sent home
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1.8 mi
Hillcrest Hospital South TulsaEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 5m for patients treated and sent home
- 2.3 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Senior Suites Healthcare › All nursing homes in Broken Arrow ›
Compare Senior Suites Healthcare with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Ignite Medical Resort Tulsa · Tulsa · 5 stars · 1.9 mi
- The Villages at Southern Hills · Tulsa · 5 stars · 7.8 mi
- Trinity Woods · Tulsa · 5 stars · 8.2 mi
- Zarrow Pointe · Tulsa · 5 stars · 8.4 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.