All states › Oklahoma › Oklahoma City › The Lakes
5701 West Britton Road Oklahoma City, OK 73132 · Oklahoma County
All 28 nursing homes in Oklahoma City, OK (26 take Medicaid)
CMS certification number 375396 · See this home on Medicare Care Compare
Is The Lakes a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Lakes as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Oklahoma average of 2.7.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.82 hours per resident per day at The Lakes, about the same as the Oklahoma median of 3.73 (US median: 3.72). About 0.32 of those hours are from registered nurses. On weekends it falls to 3.60 hours, 6% below its all-week average. 51.6% of nursing staff left within a year (Oklahoma median 53.8%).
About this nursing home
Paying for care at The Lakes: Medicare and Medicaid
The Lakes is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Oklahoma's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on November 21, 2024 and found 11 deficiencies. In total, inspectors issued 26 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 26 citations at The Lakes across 6 inspection dates, 7 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on October 11, 2024 (complaint inspection). The most common areas cited were quality of life and care (9) and resident assessment and care planning (5). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, October 11, 2024). 3 citations were under CMS's abuse, neglect and exploitation rules.
December 18, 2024 · 2 citations · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
November 21, 2024 · 11 citations
ECoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EProvide and implement an infection prevention and control program.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEnsure each resident receives an accurate assessment.
DEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
October 11, 2024 · 3 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
August 12, 2024 · 2 citations · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
September 28, 2023 · 3 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DReasonably accommodate the needs and preferences of each resident.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
June 8, 2022 · 5 citations
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure each resident receives an accurate assessment.
Questions to ask on a tour of The Lakes
- Inspectors cited the home at the immediate-jeopardy level on October 11, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on December 18, 2024. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $19,073 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Nov 21, 2024 | Fine | $11,052 |
| Oct 11, 2024 | Fine | $8,021 |
| Oct 11, 2024 | Payment Denial | 14 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 3/5 | 2/5 |
| August 2026 | 2/5 | 2/5 | 4/5 | 2/5 |
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Location
Hospitals near The Lakes
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 2.2 mi
- 2.3 mi
- 2.8 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Lakes › All nursing homes in Oklahoma City ›
Compare The Lakes with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Health Center at Concordia · Oklahoma City · 5 stars · 1.8 mi
- Spanish Cove Housing Authority · Yukon · 5 stars · 8.8 mi
- St. Ann's Skilled Nursing and Therapy · Oklahoma City · 4 stars · 1.6 mi
- Ignite Medical Resort Okc · Oklahoma City · 4 stars · 2.8 mi
Other Phoenix Healthcare nursing homes in Oklahoma
- Southern Oaks Care Center · Pawnee · 4 stars
- Grove Nursing Center · Grove · 3 stars
- The Gardens · Sapulpa · 3 stars
- South Park East · Oklahoma City · 2 stars
- Green Country Care Center · Tulsa · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 6 Phoenix Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.