All states › Oklahoma › Owasso › The Highlands at Owasso
10098 N 123 E Ave Owasso, OK 74055 · Tulsa County
All 3 nursing homes in Owasso, OK (3 take Medicaid)
CMS certification number 375558 · See this home on Medicare Care Compare
Is The Highlands at Owasso a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Highlands at Owasso as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Oklahoma average of 2.7.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.33 hours per resident per day at The Highlands at Owasso, above the Oklahoma median of 3.73 (US median: 3.72). About 0.11 of those hours are from registered nurses. On weekends it falls to 3.49 hours, 19% below its all-week average. Ask how weekends are staffed. 80.2% of nursing staff left within a year (Oklahoma median 53.8%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at The Highlands at Owasso: Medicare and Medicaid
The Highlands at Owasso is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Oklahoma's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 6, 2025 and found 3 deficiencies, plus 11 from complaint inspections in the same period. In total, inspectors issued 23 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 23 citations at The Highlands at Owasso across 8 inspection dates, 19 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on March 13, 2026 (complaint inspection). The most common areas cited were pharmacy service (5) and environmental (4). The most serious was cited under the CMS rule to "ensure that residents are free from significant medication errors" (tag F0760, level J, March 13, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.
August 31, 2026 · 3 citations · includes complaint inspection
DKeep residents' personal and medical records private and confidential.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide bedrooms that don't allow residents to see each other when privacy is needed.
March 13, 2026 · 1 citation, includes immediate jeopardy · includes complaint inspection
JEnsure that residents are free from significant medication errors.
February 2, 2026 · 4 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide or obtain dental services for each resident.
May 6, 2025 · 6 citations · includes complaint inspection
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
FProvide and implement an infection prevention and control program.
EGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
January 16, 2025 · 2 citations · includes complaint inspection
DProvide and implement an infection prevention and control program.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
December 13, 2024 · 3 citations · includes complaint inspection
DEnsure that residents are free from significant medication errors.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
August 9, 2024 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
January 23, 2024 · 3 citations · includes complaint inspection
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EKeep all essential equipment working safely.
Questions to ask on a tour of The Highlands at Owasso
- Inspectors cited the home at the immediate-jeopardy level on March 13, 2026 under the rule on pharmacy service. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 9, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 19% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 80.2% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $23,323 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 13, 2026 | Fine | $14,901 |
| Feb 2, 2026 | Fine | $8,422 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 2/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 3/5 |
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Location
Hospitals near The Highlands at Owasso
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.6 mi
St John Owasso OwassoEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 32m for patients treated and sent home
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1.7 mi
Bailey Medical Center, L L C OwassoEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 35m for patients treated and sent home
- 8.4 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Highlands at Owasso › All nursing homes in Owasso ›
Compare The Highlands at Owasso with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Sequoyah Pointe Living Center · Owasso · 4 stars · 0.0 mi
- Rolling Hills Care Center · Catoosa · 4 stars · 8.7 mi
- Tulsa Nursing Center · Tulsa · 4 stars · 9.5 mi
- Baptist Village of Owasso · Owasso · 3 stars · 1.6 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.