All states › Oregon › Grants Pass › Royale Gardens Health & Rehabilitation Center
2075 NW Highland Avenue Grants Pass, OR 97526 · Josephine County
All 4 nursing homes in Grants Pass, OR (4 take Medicaid)
CMS certification number 385148 · See this home on Medicare Care Compare
Is Royale Gardens Health & Rehabilitation Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Royale Gardens Health & Rehabilitation Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Oregon average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
About this nursing home
Paying for care at Royale Gardens Health & Rehabilitation Center: Medicare and Medicaid
Royale Gardens Health & Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Oregon's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 13, 2026 and found 9 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 69 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 69 citations at Royale Gardens Health & Rehabilitation Center across 10 inspection dates, 29 of them from complaint investigations. 7 were at the actual-harm level (G–I), most recently on March 13, 2026. The most common areas cited were quality of life and care (18) and resident rights (14). The most serious was cited under the CMS rule to "ensure that residents are free from significant medication errors" (tag F0760, level G, March 13, 2026). 6 citations were under CMS's abuse, neglect and exploitation rules.
July 15, 2026 · 2 citations · includes complaint inspection
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
March 13, 2026 · 10 citations, includes actual harm · includes complaint inspection
GEnsure that residents are free from significant medication errors.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EMake sure that a working call system is available in each resident's bathroom and bathing area.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DAllow residents to self-administer drugs if determined clinically appropriate.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide activities to meet all resident's needs.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
January 28, 2026 · 1 citation · includes complaint inspection
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
July 23, 2025 · 2 citations · includes complaint inspection
DEnsure that residents are fully informed and understand their health status, care and treatments.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 1, 2025 · 1 citation · includes complaint inspection
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
February 28, 2025 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
January 23, 2025 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
October 29, 2024 · 22 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide activities to meet all resident's needs.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
EEnsure that the resident and his/her doctor meet face-to-face at all required visits.
EEnsure medication error rates are not 5 percent or greater.
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide care or services that was trauma informed and/or culturally competent.
DObserve each nurse aide's job performance and give regular training.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DProvide or obtain dental services for each resident.
DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
DProvide special eating equipment and utensils for residents who need them and appropriate assistance.
CPost nurse staffing information every day.
January 25, 2024 · 12 citations, includes actual harm · includes complaint inspection
GProtect each resident from separation (from other residents, his/her room, or confinement to his/her room).
GEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EKeep all essential equipment working safely.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
July 14, 2023 · 17 citations, includes actual harm
GEnsure services provided by the nursing facility meet professional standards of quality.
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DAllow residents to self-administer drugs if determined clinically appropriate.
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
DReasonably accommodate the needs and preferences of each resident.
DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DProvide and implement an infection prevention and control program.
DEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Questions to ask on a tour of Royale Gardens Health & Rehabilitation Center
- Inspectors cited the home at the actual-harm level on March 13, 2026 under the rule on pharmacy service. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 23, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- The home averages about 52% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $81,613 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 25, 2024 | Fine | $81,613 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 1/5 | 5/5 |
| August 2026 | 2/5 | 1/5 | 3/5 | 5/5 |
Add this rating badge to your websiteFree. Shows Royale Gardens Health & Rehabilitation Center's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Royale Gardens Health & Rehabilitation Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
3.1 mi
Three Rivers Community Hospital Grants PassEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 23m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Royale Gardens Health & Rehabilitation Center › All nursing homes in Grants Pass ›
Compare Royale Gardens Health & Rehabilitation Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Regency Care of Rogue Valley · Grants Pass · 5 stars · 2.1 mi
- Laurel Hill Nursing Center · Grants Pass · 3 stars · 1.4 mi
Other Volare Health nursing homes in Oregon
- Rose Haven Nursing Center · Roseburg · 3 stars
- Umpqua Valley Nursing & Rehabilitation Center · Roseburg · 3 stars
- French Prairie Nursing & Rehabilitation Center · Woodburn · 2 stars
- Highland House Nursing & Rehabilitation Center · Grants Pass · 2 stars
- Keizer Nursing and Rehabilitation · Keizer · 2 stars
- Green Valley Rehabilitation Health Center · Eugene · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 16 Volare Health nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.