All states › Oregon › Portland › West Hills Health & Rehabilitation
5701 SW Multnomah Blvd Portland, OR 97219 · Multnomah County
All 30 nursing homes in Portland, OR (28 take Medicaid)
CMS certification number 385112 · See this home on Medicare Care Compare
Is West Hills Health & Rehabilitation a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for West Hills Health & Rehabilitation as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Oregon average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 5.07 hours per resident per day at West Hills Health & Rehabilitation, about the same as the Oregon median of 4.98 (US median: 3.72). About 0.56 of those hours are from registered nurses. On weekends it falls to 4.40 hours, 13% below its all-week average. 38.6% of nursing staff left within a year (Oregon median 40.8%).
About this nursing home
Paying for care at West Hills Health & Rehabilitation: Medicare and Medicaid
West Hills Health & Rehabilitation is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Oregon's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 25, 2025 and found 3 deficiencies. In total, inspectors issued 26 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 26 citations at West Hills Health & Rehabilitation across 5 inspection dates, 10 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on December 18, 2023. The most common areas cited were quality of life and care (7) and nutrition and dietary (5). The most serious was cited under the CMS rule to "ensure that residents are free from significant medication errors" (tag F0760, level G, December 18, 2023).
April 25, 2025 · 3 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DAllow residents to self-administer drugs if determined clinically appropriate.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
December 11, 2024 · 2 citations · includes complaint inspection
DPrepare residents for a safe transfer or discharge from the nursing home.
DEnsure that residents are free from significant medication errors.
May 9, 2024 · 3 citations · includes complaint inspection
FProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
December 18, 2023 · 16 citations, includes actual harm · includes complaint inspection
GEnsure that residents are free from significant medication errors.
FProvide and implement an infection prevention and control program.
EReasonably accommodate the needs and preferences of each resident.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EProvide medically-related social services to help each resident achieve the highest possible quality of life.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide activities to meet all resident's needs.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide care or services that was trauma informed and/or culturally competent.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
August 5, 2019 · 2 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Questions to ask on a tour of West Hills Health & Rehabilitation
- Inspectors cited the home at the actual-harm level on December 18, 2023 under the rule on pharmacy service. What changed afterwards, and can I see the plan of correction?
- The home averages about 52% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $12,659 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Dec 18, 2023 | Fine | $12,659 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 4/5 | 5/5 |
| August 2026 | 4/5 | 3/5 | 4/5 | 5/5 |
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Location
Hospitals near West Hills Health & Rehabilitation
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.3 mi
Portland VA Medical Center PortlandEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 13m for patients treated and sent home
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3.3 mi
Providence St Vincent Medical Center PortlandEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 50m for patients treated and sent home
- 3.4 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near West Hills Health & Rehabilitation › All nursing homes in Portland ›
Compare West Hills Health & Rehabilitation with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Marquis Vermont Hills · Portland · 5 stars · 1.0 mi
- Marquis Autumn Hills Memory Care · Portland · 5 stars · 1.3 mi
- Mirabella Portland · Portland · 5 stars · 4.0 mi
- Willamette View Health Center · Milwaukie · 5 stars · 5.2 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.