All states › Oregon › The Dalles › Oregon Veterans Home
700 Veterans Drive The Dalles, OR 97058 · Wasco County
All 3 nursing homes in The Dalles, OR (3 take Medicaid)
CMS certification number 385257 · See this home on Medicare Care Compare
Is Oregon Veterans Home a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Oregon Veterans Home as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Oregon average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.93 hours per resident per day at Oregon Veterans Home, about the same as the Oregon median of 4.98 (US median: 3.72). About 0.86 of those hours are from registered nurses. On weekends it falls to 4.23 hours, 14% below its all-week average. 39.3% of nursing staff left within a year (Oregon median 40.8%).
About this nursing home
Paying for care at Oregon Veterans Home: Medicare and Medicaid
Oregon Veterans Home is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Oregon's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 26, 2026 and found 4 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 13 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 13 citations at Oregon Veterans Home across 3 inspection dates, 8 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on June 26, 2026. The most common areas cited were quality of life and care (5) and freedom from abuse, neglect, and exploitation (4). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, June 26, 2026). 4 citations were under CMS's abuse, neglect and exploitation rules.
June 26, 2026 · 5 citations · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
March 14, 2025 · 5 citations · includes complaint inspection
EEnsure each resident receives an accurate assessment.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
November 3, 2023 · 3 citations · includes complaint inspection
DProvide enough food/fluids to maintain a resident's health.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
Questions to ask on a tour of Oregon Veterans Home
- Inspectors cited the home at the actual-harm level on June 26, 2026 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 26, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $8,492 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jun 26, 2026 | Fine | $8,492 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 2/5 | 5/5 | 5/5 |
| August 2026 | 3/5 | 2/5 | 5/5 | 4/5 |
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Location
Hospitals near Oregon Veterans Home
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.9 mi
Mid-Columbia Medical Center The DallesEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 6m for patients treated and sent home
- 18.5 mi
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20.4 mi
Providence Hood River Memorial Hospital Hood RiverEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 1h 43m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Oregon Veterans Home › All nursing homes in The Dalles ›
Compare Oregon Veterans Home with the 3 closest homes side by side ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.