All states › Pennsylvania › Exeter › Highland Manor Rehabilitation and Nursing Center
750 Schooley Avenue Exeter, PA 18643 · Luzerne County
CMS certification number 395566 · See this home on Medicare Care Compare
Is Highland Manor Rehabilitation and Nursing Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Highland Manor Rehabilitation and Nursing Center as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Pennsylvania average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.60 hours per resident per day at Highland Manor Rehabilitation and Nursing Center, about the same as the Pennsylvania median of 3.64 (US median: 3.72). About 0.60 of those hours are from registered nurses. On weekends it falls to 3.22 hours, 11% below its all-week average. 28.8% of nursing staff left within a year (Pennsylvania median 44.6%). That is lower than most homes in Pennsylvania, a sign of a steadier team.
About this nursing home
Paying for care at Highland Manor Rehabilitation and Nursing Center: Medicare and Medicaid
Highland Manor Rehabilitation and Nursing Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Pennsylvania's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 21, 2026 and found 5 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 33 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 33 citations at Highland Manor Rehabilitation and Nursing Center across 9 inspection dates, 8 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on January 10, 2024. The most common areas cited were quality of life and care (11) and resident rights (7). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, January 10, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
August 21, 2026 · 5 citations
DHonor the resident's right to organize and participate in resident/family groups in the facility.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 27, 2026 · 2 citations · includes complaint inspection
EEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
DEnsure services provided by the nursing facility meet professional standards of quality.
September 11, 2025 · 1 citation · includes complaint inspection
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
June 18, 2025 · 1 citation · includes complaint inspection
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
December 19, 2024 · 6 citations
DRespond appropriately to all alleged violations.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide safe, appropriate pain management for a resident who requires such services.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
October 8, 2024 · 1 citation · includes complaint inspection
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
March 6, 2024 · 2 citations · includes complaint inspection
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EEnsure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
January 10, 2024 · 14 citations, includes actual harm
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FProvide and implement an infection prevention and control program.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
EProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DAssess the resident when there is a significant change in condition
DEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
DEnsure each resident receives an accurate assessment.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
November 14, 2023 · 1 citation · includes complaint inspection
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Questions to ask on a tour of Highland Manor Rehabilitation and Nursing Center
- Inspectors cited the home at the actual-harm level on January 10, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on December 19, 2024. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $19,760 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Nov 14, 2023 | Fine | $19,760 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
| August 2026 | 2/5 | 2/5 | 3/5 | 4/5 |
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Location
Hospitals near Highland Manor Rehabilitation and Nursing Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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5.4 mi
Geisinger Wyoming Valley Medical Center Wilkes-BarreEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 20m for patients treated and sent home
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5.4 mi
Wilkes-Barre General Hospital Wilkes-BarreEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 29m for patients treated and sent home
- 5.8 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Highland Manor Rehabilitation and Nursing Center › All nursing homes in Exeter ›
Compare Highland Manor Rehabilitation and Nursing Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Heinz Transitional Rehabilitation Unit · Wilkes Barre · 5 stars · 6.2 mi
- Scranton Health Care Center · Scranton · 5 stars · 7.8 mi
Other Continuum Healthcare nursing homes in Pennsylvania
- Heritage Ridge Senior Living at Windy Hill · Philipsburg · 2 stars
- Majestic Oaks Rehabilitation and Nursing Center · Warminster · 2 stars
- Heritage Ridge Senior Living at Johnstown · Johnstown · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 13 Continuum Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.