All states › Pennsylvania › Franklin › Sugar Creek Care Center
351 Causeway Drive Franklin, PA 16323 · Venango County
All 2 nursing homes in Franklin, PA (2 take Medicaid)
CMS certification number 395777 · See this home on Medicare Care Compare
Is Sugar Creek Care Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Sugar Creek Care Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Pennsylvania average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.16 hours per resident per day at Sugar Creek Care Center, below the Pennsylvania median of 3.64 (US median: 3.72). About 0.56 of those hours are from registered nurses. On weekends it falls to 2.77 hours, 12% below its all-week average. 53.1% of nursing staff left within a year (Pennsylvania median 44.6%). 2 administrators left in the past year.
About this nursing home
Paying for care at Sugar Creek Care Center: Medicare and Medicaid
Sugar Creek Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Pennsylvania's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 28, 2026 and found 9 deficiencies, plus 8 from complaint inspections in the same period. In total, inspectors issued 38 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 38 citations at Sugar Creek Care Center across 13 inspection dates, 18 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 38 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were resident rights (9) and quality of life and care (8). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level E, August 28, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.
August 28, 2026 · 9 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
July 21, 2026 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
March 26, 2026 · 1 citation · includes complaint inspection
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
December 23, 2025 · 1 citation · includes complaint inspection
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
November 13, 2025 · 5 citations · includes complaint inspection
EHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DProvide and implement an infection prevention and control program.
August 29, 2025 · 6 citations
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DKeep residents' personal and medical records private and confidential.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide or obtain dental services for each resident.
August 8, 2025 · 2 citations · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
June 27, 2025 · 2 citations · includes complaint inspection
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
May 22, 2025 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
May 9, 2025 · 3 citations · includes complaint inspection
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
December 31, 2024 · 1 citation · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
September 20, 2024 · 5 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure that residents are free from significant medication errors.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
October 20, 2023 · 1 citation · includes complaint inspection
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Questions to ask on a tour of Sugar Creek Care Center
- CMS cited the home under its abuse and neglect rules on August 28, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
| August 2026 | 2/5 | 3/5 | 1/5 | 3/5 |
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Location
Hospitals near Sugar Creek Care Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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10.0 mi
Northwest Medical Center Oil CityEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 16m for patients treated and sent home
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18.3 mi
Titusville Area Hospital TitusvilleEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 18m for patients treated and sent home
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20.0 mi
Grove City Medical Center Grove CityEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 30m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Sugar Creek Care Center › All nursing homes in Franklin ›
Compare Sugar Creek Care Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Caring Place · Franklin · 3 stars · 2.9 mi
Other Wecare Centers nursing homes in Pennsylvania
- Jameson Nursing and Rehab Center · New Castle · 5 stars
- Avalon Springs Care Center · Mercer · 5 stars
- Wecare at Rolling Meadows Rehab and Nursing Ce · Waynesburg · 3 stars
- Avalon Care Center · New Castle · 2 stars
- Wecare at Mt Lebanon Rehabilitation and Nursing Center · Pittsburgh · 2 stars
- Burgh Care Center · Pittsburgh · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 13 Wecare Centers nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.