facebook tracking Willow Brook Rehabilitation and Healthcare Center
Skip to content
Nursing homes near meNear me

Willow Brook Rehabilitation and Healthcare Center

All states › Pennsylvania › Kutztown › Willow Brook Rehabilitation and Healthcare Center

120 Trexler Avenue Kutztown, PA 19530 · Berks County

(610) 683-6220

Accepts Medicare Accepts Medicaid 140 certified beds For profit

CMS certification number 395680 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Willow Brook Rehabilitation and Healthcare Center a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Willow Brook Rehabilitation and Healthcare Center as of October 2026.

CMS rates it 3 out of 5 stars overall, about the same as the Pennsylvania average of 3.0. Inspectors issued 7 citations in the last three years. CMS imposed 1 penalty, including $8,281 in fines, in that time. For short-term rehab patients CMS rates quality 5 out of 5; for long-term residents, 5 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Next steps

Compare with the 3 closest homes

Staffing

Nursing staff spend about 3.45 hours per resident per day at Willow Brook Rehabilitation and Healthcare Center, below the Pennsylvania median of 3.64 (US median: 3.72). About 0.52 of those hours are from registered nurses. On weekends it falls to 3.20 hours, 7% below its all-week average. 39.7% of nursing staff left within a year (Pennsylvania median 44.6%).

Nursing care per resident per day 3.45 hours
Below the Pennsylvania median of 3.64 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.52 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.20 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 39.7% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 56.3% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds140
Residents per day 135 About 96% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceNovember 1984
Part of a chainPrestige Healthcare Administrative Services
Legal business nameWILLOW BROOK REHABILITATION AND HEALTHCARE CENTER LLC

Paying for care at Willow Brook Rehabilitation and Healthcare Center: Medicare and Medicaid

Willow Brook Rehabilitation and Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Pennsylvania's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on March 27, 2026 and found 4 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 7 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 7 citations at Willow Brook Rehabilitation and Healthcare Center across 3 inspection dates, 1 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on March 27, 2026. The most common areas cited were quality of life and care (3) and infection control (1). The most serious was cited under the CMS rule to "provide for the safe, appropriate administration of IV fluids for a resident when needed" (tag F0694, level J, March 27, 2026).

June 18, 2026 · 1 citation · includes complaint inspection

GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Jul 16, 2026)

March 27, 2026 · 4 citations, includes immediate jeopardy

JProvide for the safe, appropriate administration of IV fluids for a resident when needed.

Immediate jeopardy · Quality of Life and Care Deficiencies · Tag F0694 · Deficient, Provider has date of correction (May 6, 2026)

FProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0755 · Deficient, Provider has date of correction (May 5, 2026)

DProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0684 · Deficient, Provider has date of correction (May 5, 2026)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (May 5, 2026)

March 15, 2024 · 2 citations

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Apr 16, 2024)

CProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Potential for minimal harm · Resident Rights Deficiencies · Tag F0623 · Deficient, Provider has date of correction (Apr 16, 2024)

Questions to ask on a tour of Willow Brook Rehabilitation and Healthcare Center

  1. Inspectors cited the home at the immediate-jeopardy level on March 27, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
  2. CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $8,281 in fines.

DateTypeAmount or length
Mar 27, 2026 Fine $8,281

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 3/5 2/5 2/5 5/5
August 2026 2/5 2/5 1/5 5/5
Add this rating badge to your websiteFree. Shows Willow Brook Rehabilitation and Healthcare Center's Medicare star rating and updates itself.

Size and colour

Preview

Willow Brook Rehabilitation and Healthcare Center Medicare star rating badge

Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.

Examples, sizes and help on the badge page ›

Location

Hospitals near Willow Brook Rehabilitation and Healthcare Center

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

The Lutheran Home at Topton Topton · 3.7 mi away ★★★★★ Inspection 4/5 · Staffing 4/5 194 beds · Medicaid
Mosser Nursing Home Trexlertown · 8.8 mi away ★★★★★ Inspection 4/5 · Staffing 4/5 60 beds · Medicaid
Complete Care at Lehigh Macungie · 10.9 mi away ★★★☆☆ Inspection 2/5 · Staffing 2/5 128 beds · Medicaid
Laureldale Skilled Nursing and Rehabilitation Center Laureldale · 10.9 mi away ★★☆☆☆ Inspection 2/5 · Staffing 3/5 198 beds · Medicaid
Berks Heim Nursing & Rehabilitation Leesport · 11.8 mi away ★★★★☆ Inspection 4/5 · Staffing 4/5 420 beds · Medicaid

More nursing homes near Willow Brook Rehabilitation and Healthcare Center ›   All nursing homes in Kutztown ›

Compare Willow Brook Rehabilitation and Healthcare Center with the 3 closest homes side by side ›

Higher-rated nursing homes within 10 miles

Other Prestige Healthcare Administrative Services nursing homes in Pennsylvania

Affiliation comes from CMS's affiliated-entity data, October 2026. All 15 Prestige Healthcare Administrative Services nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

Compare

https://www.nursinghomesineachstate.com/pennsylvania/kutztown/willow-brook-rehabilitation-and-healthcare-center/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.