All states › Pennsylvania › Lancaster › Glen at Willow Valley
675 Willow Valley Square Lancaster, PA 17602 · Lancaster County
All 10 nursing homes in Lancaster, PA (8 take Medicaid)
CMS certification number 395956 · See this home on Medicare Care Compare
Is Glen at Willow Valley a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Glen at Willow Valley as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Pennsylvania average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.53 hours per resident per day at Glen at Willow Valley, above the Pennsylvania median of 3.64 (US median: 3.72). About 0.75 of those hours are from registered nurses. On weekends it falls to 4.13 hours, 9% below its all-week average. 29.2% of nursing staff left within a year (Pennsylvania median 44.6%). That is lower than most homes in Pennsylvania, a sign of a steadier team.
About this nursing home
Paying for care at Glen at Willow Valley: Medicare and Medicaid
Glen at Willow Valley is certified for Medicare but not Medicaid. It can provide short-term skilled nursing and rehab covered by Medicare Part A, but if long-term care is needed and Medicaid becomes the payer, a move to a Medicaid-certified home would be needed. 8 other homes in Lancaster accept Medicaid. Nursing homes that accept Medicaid in Pennsylvania.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on December 4, 2025 and found 0 deficiencies. In total, inspectors issued 1 citation in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 1 citation at Glen at Willow Valley across 1 inspection date. None were at the actual-harm or immediate-jeopardy levels; 1 was "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level E, November 17, 2023).
November 17, 2023 · 1 citation
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
Questions to ask on a tour of Glen at Willow Valley
- What do families most often ask you about before moving in?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 5/5 | 5/5 | 5/5 |
| August 2026 | 5/5 | 5/5 | 5/5 | 5/5 |
Add this rating badge to your websiteFree. Shows Glen at Willow Valley's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Glen at Willow Valley
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
3.6 mi
Lancaster General Hospital LancasterEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 29m for patients treated and sent home
-
3.7 mi
Community Hosp of Lancaster LancasterEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 44m for patients treated and sent home
- 3.8 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Glen at Willow Valley › All nursing homes in Lancaster ›
Compare Glen at Willow Valley with the 3 closest homes side by side ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.