All states › Pennsylvania › Media › Sterling Health Care and Rehab Center
318 South Orange Street Media, PA 19063 · Delaware County
All 4 nursing homes in Media, PA (2 take Medicaid)
CMS certification number 396083 · See this home on Medicare Care Compare
Is Sterling Health Care and Rehab Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Sterling Health Care and Rehab Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Pennsylvania average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.58 hours per resident per day at Sterling Health Care and Rehab Center, about the same as the Pennsylvania median of 3.64 (US median: 3.72). About 0.52 of those hours are from registered nurses. On weekends it falls to 3.25 hours, 9% below its all-week average. 45.4% of nursing staff left within a year (Pennsylvania median 44.6%). 2 administrators left in the past year.
About this nursing home
Paying for care at Sterling Health Care and Rehab Center: Medicare and Medicaid
Sterling Health Care and Rehab Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Pennsylvania's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on October 25, 2024 and found 9 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 34 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 34 citations at Sterling Health Care and Rehab Center across 8 inspection dates, 5 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on October 25, 2024. The most common areas cited were quality of life and care (9) and pharmacy service (5). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level K, October 25, 2024). 4 citations were under CMS's abuse, neglect and exploitation rules.
April 27, 2026 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
December 3, 2025 · 1 citation · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
October 25, 2024 · 9 citations, includes immediate jeopardy
KProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DRespond appropriately to all alleged violations.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide enough food/fluids to maintain a resident's health.
DAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
DProvide and implement an infection prevention and control program.
August 21, 2024 · 1 citation · includes complaint inspection
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
February 8, 2024 · 1 citation · includes complaint inspection
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
January 23, 2024 · 1 citation · includes complaint inspection
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
October 27, 2023 · 7 citations
EObserve each nurse aide's job performance and give regular training.
EProvide and implement an infection prevention and control program.
EEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
December 30, 2022 · 13 citations, includes actual harm
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
DHonor the resident's right to manage his or her financial affairs.
DRespond appropriately to all alleged violations.
DEnsure each resident receives an accurate assessment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Questions to ask on a tour of Sterling Health Care and Rehab Center
- Inspectors cited the home at the immediate-jeopardy level on October 25, 2024 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on October 25, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $25,625 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Oct 25, 2024 | Fine | $8,824 |
| Oct 25, 2024 | Fine | $16,801 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 2/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 3/5 |
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Location
Hospitals near Sterling Health Care and Rehab Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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2.0 mi
Riddle Memorial Hospital MediaEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 5h 2m for patients treated and sent home
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4.4 mi
Crozer Chester Medical Center ChesterEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 5h 31m for patients treated and sent home
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6.6 mi
Mercy Fitzgerald Hospital YeadonEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 43m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Sterling Health Care and Rehab Center › All nursing homes in Media ›
Compare Sterling Health Care and Rehab Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Willowbrooke Court SKD Care Center at Lima Estates · Lima · 5 stars · 2.8 mi
- Willowbrooke Court-Granite · Media · 5 stars · 2.9 mi
- Hcc at White Horse Village · Newtown Square · 5 stars · 4.4 mi
- William Hood Dunwoody Care Center · Newtown Square · 5 stars · 4.7 mi
Other Nationwide Healthcare Services nursing homes in Pennsylvania
- Renaissance Healthcare & Rehabilitation Center · Philadelphia · 4 stars
- Brookside Healthcare & Rehabilitation Center · Roslyn · 4 stars
- Laurel Square Healthcare and Rehabilitation Center · Philadelphia · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 7 Nationwide Healthcare Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.