All states › Pennsylvania › Phoenixville › The Phoenix Center for Rehabilitation and Nursing
833 South Main Street Phoenixville, PA 19460 · Chester County
CMS certification number 395284 · See this home on Medicare Care Compare
Is The Phoenix Center for Rehabilitation and Nursing a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Phoenix Center for Rehabilitation and Nursing as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Pennsylvania average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 2.98 hours per resident per day at The Phoenix Center for Rehabilitation and Nursing, below the Pennsylvania median of 3.64 (US median: 3.72). About 0.35 of those hours are from registered nurses. On weekends it falls to 2.71 hours, 9% below its all-week average. 66.7% of nursing staff left within a year (Pennsylvania median 44.6%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at The Phoenix Center for Rehabilitation and Nursing: Medicare and Medicaid
The Phoenix Center for Rehabilitation and Nursing is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Pennsylvania's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 21, 2026 and found 14 deficiencies, plus 5 from complaint inspections in the same period. In total, inspectors issued 39 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 39 citations at The Phoenix Center for Rehabilitation and Nursing across 12 inspection dates, 13 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on May 20, 2026 (complaint inspection). The most common areas cited were quality of life and care (15) and resident rights (9). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level L, May 20, 2026). 4 citations were under CMS's abuse, neglect and exploitation rules.
August 21, 2026 · 16 citations · includes complaint inspection
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DAssist a resident in gaining access to vision and hearing services.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide enough food/fluids to maintain a resident's health.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DEnsure that the resident and his/her doctor meet face-to-face at all required visits.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
DProvide or obtain dental services for each resident.
DProvide and implement an infection prevention and control program.
DKeep all essential equipment working safely.
May 20, 2026 · 2 citations, includes immediate jeopardy · includes complaint inspection
LEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
April 22, 2026 · 1 citation · includes complaint inspection
EEnsure resident rooms meet each resident's needs.
September 2, 2025 · 1 citation · includes complaint inspection
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
August 1, 2025 · 4 citations
EProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
June 2, 2025 · 2 citations, includes immediate jeopardy · includes complaint inspection
LEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
March 20, 2025 · 1 citation · includes complaint inspection
DProvide and implement an infection prevention and control program.
February 20, 2025 · 1 citation · includes complaint inspection
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
December 31, 2024 · 1 citation · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
November 21, 2024 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
August 22, 2024 · 8 citations
FProvide and implement an infection prevention and control program.
EProvide enough food/fluids to maintain a resident's health.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DRespond appropriately to all alleged violations.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
March 20, 2024 · 1 citation · includes complaint inspection
DProvide safe and appropriate respiratory care for a resident when needed.
Questions to ask on a tour of The Phoenix Center for Rehabilitation and Nursing
- Inspectors cited the home at the immediate-jeopardy level on May 20, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 21, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 66.7% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $110,740 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Apr 22, 2026 | Fine | $16,045 |
| Jun 2, 2025 | Fine | $94,695 |
| Jun 2, 2025 | Payment Denial | 74 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 2/5 | 5/5 |
| August 2026 | 2/5 | 1/5 | 2/5 | 5/5 |
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Location
Hospitals near The Phoenix Center for Rehabilitation and Nursing
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.1 mi
Phoenixville Hospital PhoenixvilleEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 58m for patients treated and sent home
-
5.4 mi
Main Line Hospital Paoli PaoliEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 40m for patients treated and sent home
- 5.8 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Phoenix Center for Rehabilitation and Nursing › All nursing homes in Phoenixville ›
Compare The Phoenix Center for Rehabilitation and Nursing with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Southeastern Pennsylvania Veteran's Center · Spring City · 5 stars · 4.7 mi
- Rehab at Shannondell · Audubon · 4 stars · 5.6 mi
- Green Meadows Nursing & Rehabilitation Center · Malvern · 4 stars · 6.1 mi
- Wayne Center · Wayne · 4 stars · 8.5 mi
Other Lme Family Holdings nursing homes in Pennsylvania
- Holland Center for Rehabilitation and Nursing · Holland · 3 stars
- Valley Manor Rehabilitation and Healthcare Center · Coopersburg · 3 stars
- Rosemont Center · Rosemont · 3 stars
- Liberty Center for Rehabilitation and Nursing · Philadelphia · 3 stars
- Harborview Rehabilitation and Care Center at Lansdale · Lansdale · 2 stars
- Forest City Nursing and Rehab Center · Forest City · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 15 Lme Family Holdings nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.