All states › Pennsylvania › Pottstown › Pottstown Skilled Nursing and Rehabilitation Center
724 North Charlotte St Pottstown, PA 19464 · Montgomery County
All 4 nursing homes in Pottstown, PA (4 take Medicaid)
CMS certification number 395402 · See this home on Medicare Care Compare
Is Pottstown Skilled Nursing and Rehabilitation Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Pottstown Skilled Nursing and Rehabilitation Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Pennsylvania average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.51 hours per resident per day at Pottstown Skilled Nursing and Rehabilitation Center, below the Pennsylvania median of 3.64 (US median: 3.72). About 0.50 of those hours are from registered nurses. On weekends it falls to 3.04 hours, 13% below its all-week average. 53.8% of nursing staff left within a year (Pennsylvania median 44.6%).
About this nursing home
Paying for care at Pottstown Skilled Nursing and Rehabilitation Center: Medicare and Medicaid
Pottstown Skilled Nursing and Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Pennsylvania's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 29, 2026 and found 6 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 24 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 24 citations at Pottstown Skilled Nursing and Rehabilitation Center across 8 inspection dates, 6 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 20 were "potential for more than minimal harm" (D–F) and 4 were minimal (A–C). The most common areas cited were quality of life and care (11) and resident rights (6). The most serious was cited under the CMS rule to "honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely" (tag F0584, level E, July 13, 2026).
July 13, 2026 · 1 citation · includes complaint inspection
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
May 29, 2026 · 6 citations
EProvide and implement an infection prevention and control program.
DEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
CProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
February 24, 2026 · 1 citation · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
January 21, 2026 · 2 citations · includes complaint inspection
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
CPost nurse staffing information every day.
September 12, 2025 · 1 citation · includes complaint inspection
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
August 12, 2025 · 1 citation · includes complaint inspection
CPost nurse staffing information every day.
April 10, 2025 · 7 citations
EProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DReasonably accommodate the needs and preferences of each resident.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
CPost a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
June 27, 2024 · 5 citations
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DEnsure each resident receives an accurate assessment.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide safe and appropriate respiratory care for a resident when needed.
Questions to ask on a tour of Pottstown Skilled Nursing and Rehabilitation Center
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 3/5 | 1/5 | 2/5 |
| August 2026 | 1/5 | 3/5 | 1/5 | 1/5 |
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Location
Hospitals near Pottstown Skilled Nursing and Rehabilitation Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.7 mi
Pottstown Memorial Med Center PottstownEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 15m for patients treated and sent home
- 5.2 mi
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11.4 mi
Phoenixville Hospital PhoenixvilleEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 58m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Pottstown Skilled Nursing and Rehabilitation Center › All nursing homes in Pottstown ›
Compare Pottstown Skilled Nursing and Rehabilitation Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Frederick Living - Cedarwood · Frederick · 5 stars · 5.5 mi
- Southeastern Pennsylvania Veteran's Center · Spring City · 5 stars · 6.9 mi
- Sanatoga Center · Pottstown · 4 stars · 3.2 mi
- Manatawny Center for Rehabilitation and Nursing · Pottstown · 3 stars · 2.7 mi
Other Genesis Healthcare nursing homes in Pennsylvania
- Wayne Center · Wayne · 4 stars
- Mifflin Center · Shillington · 4 stars
- Sanatoga Center · Pottstown · 4 stars
- Pennsburg Manor · Pennsburg · 4 stars
- Sunbury Skilled Nursing and Rehabilitation Center · Sunbury · 3 stars
- Quakertown Center · Quakertown · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 183 Genesis Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.