All states › Pennsylvania › Scranton › Embassy of Scranton
824 Adams Avenue Scranton, PA 18510 · Lackawanna County
All 9 nursing homes in Scranton, PA (8 take Medicaid)
CMS certification number 395273 · See this home on Medicare Care Compare
Is Embassy of Scranton a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Embassy of Scranton as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Pennsylvania average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
50% of nursing staff left within a year (Pennsylvania median 44.6%).
About this nursing home
Paying for care at Embassy of Scranton: Medicare and Medicaid
Embassy of Scranton is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Pennsylvania's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 8, 2026 and found 21 deficiencies, plus 22 from complaint inspections in the same period. In total, inspectors issued 102 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 102 citations at Embassy of Scranton across 14 inspection dates, 48 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on January 28, 2026 (complaint inspection). The most common areas cited were quality of life and care (22) and resident rights (20). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, January 28, 2026). 7 citations were under CMS's abuse, neglect and exploitation rules.
August 13, 2026 · 2 citations · includes complaint inspection
GProvide enough food/fluids to maintain a resident's health.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
July 15, 2026 · 8 citations · includes complaint inspection
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
EEnsure residents have reasonable access to and privacy in their use of communication methods.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
EProvide and implement an infection prevention and control program.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
June 11, 2026 · 6 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
May 8, 2026 · 21 citations
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
FEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
FEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EProvide enough food/fluids to maintain a resident's health.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
EProvide and implement an infection prevention and control program.
DKeep residents' personal and medical records private and confidential.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DEnsure services provided by the nursing facility meet professional standards of quality.
DAssist a resident in gaining access to vision and hearing services.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
April 23, 2026 · 1 citation · includes complaint inspection
DProvide doctor's orders for the resident's immediate care at the time the resident was admitted.
March 5, 2026 · 1 citation · includes complaint inspection
DReasonably accommodate the needs and preferences of each resident.
January 28, 2026 · 4 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DReasonably accommodate the needs and preferences of each resident.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
July 25, 2025 · 14 citations
FEnsure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
EEnsure each resident’s drug regimen must be free from unnecessary drugs.
EKeep all essential equipment working safely.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DRespond appropriately to all alleged violations.
DProvide enough food/fluids to maintain a resident's health.
DProvide care or services that was trauma informed and/or culturally competent.
BGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
April 1, 2025 · 2 citations · includes complaint inspection
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
September 6, 2024 · 19 citations
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
EEnsure services provided by the nursing facility meet professional standards of quality.
EProvide safe, appropriate pain management for a resident who requires such services.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
EHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
EProvide and implement an infection prevention and control program.
EDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
CPost nurse staffing information every day.
August 9, 2024 · 5 citations · includes complaint inspection
EProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
EPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
EProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
EGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
February 14, 2024 · 2 citations · includes complaint inspection
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
January 4, 2024 · 8 citations · includes complaint inspection
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
FKeep all essential equipment working safely.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProvide enough food/fluids to maintain a resident's health.
October 20, 2023 · 9 citations · includes complaint inspection
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DRespond appropriately to all alleged violations.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Questions to ask on a tour of Embassy of Scranton
- Inspectors cited the home at the immediate-jeopardy level on January 28, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 25, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- The home averages about 57% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
4 penalties in the last three years, including $68,766 in fines.
| Date | Type | Amount or length |
|---|---|---|
| May 8, 2026 | Fine | $53,865 |
| Jan 28, 2026 | Fine | $14,901 |
| Aug 9, 2024 | Payment Denial | 61 days of payments denied |
| Oct 20, 2023 | Payment Denial | 47 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 1/5 | 2/5 |
| August 2026 | 1/5 | 1/5 | 3/5 | 3/5 |
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Location
Hospitals near Embassy of Scranton
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
0.1 mi
Mercy Hospital Scranton ScrantonEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 7m for patients treated and sent home
-
1.0 mi
Geisinger-Community Medical Center ScrantonEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 31m for patients treated and sent home
- 2.6 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Embassy of Scranton › All nursing homes in Scranton ›
Compare Embassy of Scranton with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Gino J Merli Veterans Center · Scranton · 5 stars · 0.5 mi
- Green Ridge Care Center · Scranton · 5 stars · 1.5 mi
- Allied Services Transitional Rehab Unit · Scranton · 5 stars · 2.4 mi
- Scranton Health Care Center · Scranton · 5 stars · 3.1 mi
Other Embassy Healthcare nursing homes in Pennsylvania
- Hermitage Nursing and Rehabilitation · Hermitage · 3 stars
- Embassy of Park Avenue · Meadville · 3 stars
- Clepper Manor · Sharon · 2 stars
- Embassy of Hillsdale Park · Hillsdale · 2 stars
- Embassy of Wyoming Valley · Wilkes Barre · 2 stars
- Embassy of Huntingdon Park · Huntingdon · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 33 Embassy Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.