All states › Pennsylvania › Stevens › The Gardens at Stevens
400 Lancaster Avenue Stevens, PA 17578 · Lancaster County
CMS certification number 395575 · See this home on Medicare Care Compare
Is The Gardens at Stevens a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Gardens at Stevens as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Pennsylvania average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.40 hours per resident per day at The Gardens at Stevens, below the Pennsylvania median of 3.64 (US median: 3.72). About 0.96 of those hours are from registered nurses. On weekends it falls to 3.09 hours, 9% below its all-week average. 74.4% of nursing staff left within a year (Pennsylvania median 44.6%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at The Gardens at Stevens: Medicare and Medicaid
The Gardens at Stevens is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Pennsylvania's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 27, 2026 and found 7 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 41 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 41 citations at The Gardens at Stevens across 10 inspection dates, 15 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on April 3, 2024. The most common areas cited were quality of life and care (13) and resident assessment and care planning (8). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, April 3, 2024). 3 citations were under CMS's abuse, neglect and exploitation rules.
April 28, 2026 · 1 citation · includes complaint inspection
EProvide safe and appropriate respiratory care for a resident when needed.
February 27, 2026 · 7 citations
FObserve each nurse aide's job performance and give regular training.
FEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DEnsure each resident receives an accurate assessment.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
December 16, 2025 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
December 3, 2025 · 2 citations · includes complaint inspection
EProvide activities to meet all resident's needs.
DProvide and implement an infection prevention and control program.
June 4, 2025 · 6 citations · includes complaint inspection
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
EProvide and implement an infection prevention and control program.
DRespond appropriately to all alleged violations.
DEnsure services provided by the nursing facility meet professional standards of quality.
March 14, 2025 · 8 citations · includes complaint inspection
FEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
EEnsure each resident receives an accurate assessment.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide enough food/fluids to maintain a resident's health.
DProvide or obtain dental services for each resident.
DProvide and implement an infection prevention and control program.
January 21, 2025 · 1 citation · includes complaint inspection
DProvide care and assistance to perform activities of daily living for any resident who is unable.
April 3, 2024 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
February 1, 2024 · 13 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
FEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DRespond appropriately to all alleged violations.
DEnsure each resident receives an accurate assessment.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
DProvide and implement an infection prevention and control program.
October 5, 2023 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Questions to ask on a tour of The Gardens at Stevens
- Inspectors cited the home at the actual-harm level on April 3, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 4, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 74.4% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $55,807 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Feb 1, 2024 | Fine | $55,807 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 2/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 3/5 | 3/5 |
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Location
Hospitals near The Gardens at Stevens
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
3.0 mi
Ephrata Community Hospital EphrataEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 4m for patients treated and sent home
- 7.7 mi
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10.7 mi
UPMC Lititz LititzEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 44m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Gardens at Stevens › All nursing homes in Stevens ›
Compare The Gardens at Stevens with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Maple Farm · Akron · 5 stars · 5.6 mi
- Fairmount Homes · Ephrata · 5 stars · 6.3 mi
- United Zion Retirement Communi · Lititz · 5 stars · 8.1 mi
- Phoebe Berks · Wernersville · 5 stars · 9.2 mi
Other Priority Healthcare Group nursing homes in Pennsylvania
- The Gardens at York Terrace · Pottsville · 5 stars
- The Gardens at Camp Hill · Camp Hill · 4 stars
- The Gardens at Easton · Easton · 4 stars
- The Gardens at Gettysburg · Gettysburg · 4 stars
- The Gardens for Memory Care at Easton · Easton · 3 stars
- Nursing and Rehabilitation at the Mansion · Sunbury · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 12 Priority Healthcare Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.