All states › Pennsylvania › Wilkes Barre › Chestnut Hill Rehabilitation and Healthcare Center
1555 East End Boulevard Plains Twp Wilkes Barre, PA 18711 · Luzerne County
All 8 nursing homes in Wilkes Barre, PA (7 take Medicaid)
CMS certification number 395148 · See this home on Medicare Care Compare
Is Chestnut Hill Rehabilitation and Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Chestnut Hill Rehabilitation and Healthcare Center as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Pennsylvania average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.56 hours per resident per day at Chestnut Hill Rehabilitation and Healthcare Center, about the same as the Pennsylvania median of 3.64 (US median: 3.72). About 0.43 of those hours are from registered nurses. On weekends it falls to 3.25 hours, 9% below its all-week average. 58.1% of nursing staff left within a year (Pennsylvania median 44.6%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Chestnut Hill Rehabilitation and Healthcare Center: Medicare and Medicaid
Chestnut Hill Rehabilitation and Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Pennsylvania's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 27, 2026 and found 8 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 50 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 50 citations at Chestnut Hill Rehabilitation and Healthcare Center across 10 inspection dates, 16 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on June 24, 2026. The most common areas cited were quality of life and care (16) and resident rights (10). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, June 24, 2026). 5 citations were under CMS's abuse, neglect and exploitation rules.
August 18, 2026 · 1 citation · includes complaint inspection
DProvide safe, appropriate pain management for a resident who requires such services.
June 24, 2026 · 1 citation, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
February 27, 2026 · 9 citations · includes complaint inspection
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
September 23, 2025 · 1 citation · includes complaint inspection
EProvide special eating equipment and utensils for residents who need them and appropriate assistance.
June 18, 2025 · 2 citations · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
April 25, 2025 · 10 citations
FProvide and implement an infection prevention and control program.
EProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
EProvide safe and appropriate respiratory care for a resident when needed.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DRespond appropriately to all alleged violations.
DEnsure each resident receives an accurate assessment.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care or services that was trauma informed and/or culturally competent.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
June 14, 2024 · 17 citations · includes complaint inspection
FProvide and implement an infection prevention and control program.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
ENotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
EProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
EProvide for the safe, appropriate administration of IV fluids for a resident when needed.
EHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
DAllow residents to self-administer drugs if determined clinically appropriate.
DKeep residents' personal and medical records private and confidential.
DNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
DEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide enough food/fluids to maintain a resident's health.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
CPost nurse staffing information every day.
BProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
April 12, 2024 · 2 citations · includes complaint inspection
EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
February 7, 2024 · 1 citation · includes complaint inspection
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
November 7, 2023 · 6 citations · includes complaint inspection
EReasonably accommodate the needs and preferences of each resident.
EProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
EProvide medically-related social services to help each resident achieve the highest possible quality of life.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
DEnsure that residents are free from significant medication errors.
Questions to ask on a tour of Chestnut Hill Rehabilitation and Healthcare Center
- Inspectors cited the home at the actual-harm level on June 24, 2026 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 24, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 58.1% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $42,880 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jun 24, 2026 | Fine | $42,880 |
| Jun 14, 2024 | Payment Denial | 34 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 2/5 | 1/5 | 3/5 |
| August 2026 | 1/5 | 2/5 | 1/5 | 2/5 |
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Location
Hospitals near Chestnut Hill Rehabilitation and Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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7.9 mi
Geisinger Wyoming Valley Medical Center Wilkes-BarreEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 20m for patients treated and sent home
- 9.0 mi
- 9.4 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Chestnut Hill Rehabilitation and Healthcare Center › All nursing homes in Wilkes Barre ›
Compare Chestnut Hill Rehabilitation and Healthcare Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Heinz Transitional Rehabilitation Unit · Wilkes Barre · 5 stars · 9.9 mi
- Wesley Village · Pittston · 3 stars · 9.3 mi
Other Imperial Healthcare Group nursing homes in Pennsylvania
- Brinton Manor Nursing and Rehabilitation Center · Glen Mills · 4 stars
- Orwigsburg Nursing and Rehabilitation Center · Orwigsburg · 3 stars
- Seton Manor Nursing and Rehabilitation Center · Orwigsburg · 3 stars
- Sena Kean Nursing and Rehabilitation · Smethport · 2 stars
- Horsham Center for Jewish Life · North Wales · 2 stars
- Newport Meadows Health and Rehabilitation Center · Christiana · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 9 Imperial Healthcare Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.