All states › South Carolina › Greenville › Heartland Health Care Center - Greenville East
601 Sulphur Springs Road Greenville, SC 29617 · Greenville County
All 12 nursing homes in Greenville, SC (8 take Medicaid)
CMS certification number 425106 · See this home on Medicare Care Compare
Is Heartland Health Care Center - Greenville East a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Heartland Health Care Center - Greenville East as of October 2026.
CMS rates it 1 out of 5 stars overall, below the South Carolina average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.25 hours per resident per day at Heartland Health Care Center - Greenville East, below the South Carolina median of 3.59 (US median: 3.72). About 0.58 of those hours are from registered nurses. On weekends it falls to 2.69 hours, 17% below its all-week average. Ask how weekends are staffed. 56.6% of nursing staff left within a year (South Carolina median 45.7%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Heartland Health Care Center - Greenville East: Medicare and Medicaid
Heartland Health Care Center - Greenville East is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet South Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 18, 2026 and found 8 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 13 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 13 citations at Heartland Health Care Center - Greenville East across 4 inspection dates, 2 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on January 15, 2026 (complaint inspection). The most common areas cited were quality of life and care (3) and administration (2). The most serious was cited under the CMS rule to "have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis" (tag F0727, level L, January 15, 2026).
June 18, 2026 · 8 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FKeep all essential equipment working safely.
DReasonably accommodate the needs and preferences of each resident.
DProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProvide and implement an infection prevention and control program.
January 15, 2026 · 2 citations, includes immediate jeopardy · includes complaint inspection
LHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
LAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
April 11, 2025 · 1 citation
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
May 31, 2023 · 2 citations
DInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Heartland Health Care Center - Greenville East
- Inspectors cited the home at the immediate-jeopardy level on January 15, 2026 under the rule on nursing and physician services. What changed afterwards, and can I see the plan of correction?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 17% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 56.6% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $12,418 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 15, 2026 | Fine | $12,418 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 2/5 | 4/5 |
| August 2026 | 2/5 | 1/5 | 2/5 | 5/5 |
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Location
Hospitals near Heartland Health Care Center - Greenville East
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
3.8 mi
St Francis-Downtown GreenvilleEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 43m for patients treated and sent home
- 5.1 mi
-
5.4 mi
Greenville Memorial Hospital GreenvilleEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 54m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Heartland Health Care Center - Greenville East › All nursing homes in Greenville ›
Compare Heartland Health Care Center - Greenville East with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Arboretum at the Woodlands · Greenville · 5 stars · 3.3 mi
- Linville Court at the Cascades Verdae · Greenville · 5 stars · 8.9 mi
- Promedica Skilled Nursing and Reh- Greenville West · Greenville · 5 stars · 9.3 mi
- NHC Healthcare - Greenville · Greer · 5 stars · 9.9 mi
Other PACS Group nursing homes in South Carolina
- Union Post Acute · Union · 5 stars
- Simpsonville Post Acute · Simpsonville · 5 stars
- Promedica Skilled Nursing and Reh- Greenville West · Greenville · 5 stars
- Patewood Post Acute · Greenville · 4 stars
- Linley Park Post Acute · Anderson · 4 stars
- Iva Post-Acute · Iva · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 277 PACS Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.