All states › South Dakota › Rapid City › Avantara Saint Cloud
302 St Cloud Street Rapid City, SD 57701 · Pennington County
All 8 nursing homes in Rapid City, SD (7 take Medicaid)
CMS certification number 435060 · See this home on Medicare Care Compare
Is Avantara Saint Cloud a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Avantara Saint Cloud as of October 2026.
CMS rates it 1 out of 5 stars overall, below the South Dakota average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.31 hours per resident per day at Avantara Saint Cloud, below the South Dakota median of 3.69 (US median: 3.72). About 0.47 of those hours are from registered nurses. On weekends it falls to 3.11 hours, 6% below its all-week average. 58.8% of nursing staff left within a year (South Dakota median 46.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Avantara Saint Cloud: Medicare and Medicaid
Avantara Saint Cloud is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet South Dakota's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on January 27, 2026 and found 3 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 17 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 17 citations at Avantara Saint Cloud across 7 inspection dates, 6 of them from complaint investigations. 3 were at the actual-harm level (G–I), most recently on March 18, 2026. The most common areas cited were quality of life and care (4) and resident rights (4). The most serious was cited under the CMS rule to "immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident" (tag F0580, level G, March 18, 2026). 2 citations were under CMS's abuse, neglect and exploitation rules.
March 18, 2026 · 2 citations · includes complaint inspection
GImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
January 27, 2026 · 3 citations
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProvide and implement an infection prevention and control program.
DProvide safe and appropriate respiratory care for a resident when needed.
August 13, 2025 · 1 citation, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
July 2, 2025 · 1 citation · includes complaint inspection
EPost nurse staffing information every day.
March 27, 2025 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
November 7, 2024 · 6 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FProvide and implement an infection prevention and control program.
EKeep residents' personal and medical records private and confidential.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
October 26, 2023 · 3 citations, includes actual harm
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EEnsure services provided by the nursing facility meet professional standards of quality.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Questions to ask on a tour of Avantara Saint Cloud
- Inspectors cited the home at the actual-harm level on March 18, 2026 under the rule on resident rights. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 13, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 58.8% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $39,131 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 18, 2026 | Fine | $14,380 |
| Aug 13, 2025 | Fine | $13,343 |
| Oct 26, 2023 | Fine | $11,408 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 3/5 | 1/5 | 1/5 |
| August 2026 | 1/5 | 2/5 | 1/5 | 2/5 |
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Location
Hospitals near Avantara Saint Cloud
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 0.9 mi
-
1.0 mi
Rapid City Regional Hospital Rapid CityEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 52m for patients treated and sent home
- 2.4 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Avantara Saint Cloud › All nursing homes in Rapid City ›
Compare Avantara Saint Cloud with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Westhills Village Health Care Facility · Rapid City · 5 stars · 1.6 mi
- Clarkson Health Care · Rapid City · 5 stars · 2.6 mi
- Avantara North · Rapid City · 3 stars · 2.0 mi
- Fountain Springs Healthcare · Rapid City · 3 stars · 2.5 mi
Other Legacy Healthcare nursing homes in South Dakota
- Avantara Lake Norden · Lake Norden · 5 stars
- Avantara Clark City · Clark · 4 stars
- Avantara Groton · Groton · 3 stars
- Avantara Watertown · Watertown · 3 stars
- Avantara North · Rapid City · 3 stars
- Avantara Mountain View · Rapid City · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 96 Legacy Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.