All states › Tennessee › Chuckey › Durham-Hensley Health and Rehabilitation
55 Nursing Home Rd Chuckey, TN 37641 · Greene County
CMS certification number 445478 · See this home on Medicare Care Compare
Is Durham-Hensley Health and Rehabilitation a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Durham-Hensley Health and Rehabilitation as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Tennessee average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.37 hours per resident per day at Durham-Hensley Health and Rehabilitation, below the Tennessee median of 3.66 (US median: 3.72). About 0.64 of those hours are from registered nurses. On weekends it falls to 2.83 hours, 16% below its all-week average. Ask how weekends are staffed. 40.4% of nursing staff left within a year (Tennessee median 48.7%).
About this nursing home
Paying for care at Durham-Hensley Health and Rehabilitation: Medicare and Medicaid
Durham-Hensley Health and Rehabilitation is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Tennessee's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 10, 2026 and found 3 deficiencies. In total, inspectors issued 9 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 9 citations at Durham-Hensley Health and Rehabilitation across 2 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 9 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were pharmacy service (2) and resident assessment and care planning (2). The most serious was cited under the CMS rule to "provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies" (tag F0628, level D, June 10, 2026).
June 10, 2026 · 3 citations
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DEnsure medication error rates are not 5 percent or greater.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
August 23, 2023 · 6 citations
DPASARR screening for Mental disorders or Intellectual Disabilities
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DDispose of garbage and refuse properly.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Durham-Hensley Health and Rehabilitation
- Weekend staffing is 16% below the all-week average. Who is on duty on Saturday nights?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 3/5 | 2/5 |
| August 2026 | 4/5 | 4/5 | 2/5 | 2/5 |
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Location
Hospitals near Durham-Hensley Health and Rehabilitation
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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10.1 mi
Greeneville Community Hospital GreenevilleEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 34m for patients treated and sent home
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17.8 mi
Franklin Woods Community Hospital Johnson CityEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 58m for patients treated and sent home
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17.8 mi
Johnson City Medical Center Johnson CityEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 3h 31m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Durham-Hensley Health and Rehabilitation › All nursing homes in Chuckey ›
Compare Durham-Hensley Health and Rehabilitation with the 3 closest homes side by side ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.