facebook tracking The Suites at Jordan River, Collierville TN: CMS Ratings
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The Suites at Jordan River

All states › Tennessee › Collierville › The Suites at Jordan River

10001 Crooked Creek Rd Suite 501 Collierville, TN 38017 · Shelby County

(901) 779-8200

All 2 nursing homes in Collierville, TN (1 take Medicaid)

Accepts Medicare 60 certified beds Non profit Continuing care retirement community

CMS certification number 445541 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is The Suites at Jordan River a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Suites at Jordan River as of October 2026.

CMS rates it 4 out of 5 stars overall, above the Tennessee average of 3.1. Inspectors issued 8 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 2 out of 5; for long-term residents, 2 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 5.59 hours per resident per day at The Suites at Jordan River, above the Tennessee median of 3.66 (US median: 3.72). About 0.79 of those hours are from registered nurses. On weekends it falls to 5.29 hours, 5% below its all-week average. 55.7% of nursing staff left within a year (Tennessee median 48.7%).

Nursing care per resident per day 5.59 hours
Above the Tennessee median of 3.66 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.79 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 5.29 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 55.7% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 50% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds60
Residents per day 54 About 90% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicare
Certified sinceAugust 2022
Legal business nameLUKE INC

Paying for care at The Suites at Jordan River: Medicare and Medicaid

The Suites at Jordan River is certified for Medicare but not Medicaid. It can provide short-term skilled nursing and rehab covered by Medicare Part A, but if long-term care is needed and Medicaid becomes the payer, a move to a Medicaid-certified home would be needed. 1 other home in Collierville accepts Medicaid. Nursing homes that accept Medicaid in Tennessee.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on June 17, 2026 and found 0 deficiencies. In total, inspectors issued 8 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 8 citations at The Suites at Jordan River across 1 inspection date, 3 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 8 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were resident assessment and care planning (3) and freedom from abuse, neglect, and exploitation (1). The most serious was cited under the CMS rule to "assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months" (tag F0636, level E, March 27, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.

March 27, 2025 · 8 citations · includes complaint inspection

EAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0636 · Deficient, Provider has date of correction (Apr 25, 2025)

EAssure that each resident’s assessment is updated at least once every 3 months.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0638 · Complaint inspection · Deficient, Provider has date of correction (Apr 25, 2025)

EEnsure a qualified health professional conducts resident assessments.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0642 · Complaint inspection · Deficient, Provider has date of correction (Apr 25, 2025)

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Apr 25, 2025)

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Apr 25, 2025)

DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0550 · Deficient, Provider has date of correction (Apr 25, 2025)

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Complaint inspection · Deficient, Provider has date of correction (Apr 25, 2025)

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Apr 25, 2025)

Questions to ask on a tour of The Suites at Jordan River

  1. CMS cited the home under its abuse and neglect rules on March 27, 2025. How are staff trained, and how are concerns reported?
  2. CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 4/5 4/5 2/5
August 2026 3/5 4/5 4/5 1/5
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Location

Hospitals near The Suites at Jordan River

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Collierville Nursing and Rehabilitation Collierville · 0.0 mi away ★★☆☆☆ Inspection 3/5 · Staffing 1/5 114 beds · Medicaid
The Village at Germantown Germantown · 6.7 mi away ★★★☆☆ Inspection 2/5 · Staffing 5/5 55 beds
Memphis Jewish Home Cordova · 7.3 mi away ★★★★☆ Inspection 4/5 · Staffing 4/5 160 beds · Medicaid
Cordova Wellness and Rehabilitation Center Cordova · 7.3 mi away ★★★☆☆ Inspection 3/5 · Staffing 3/5 240 beds · Medicaid
Applingwood Post Acute Cordova · 7.3 mi away ★★☆☆☆ Inspection 2/5 · Staffing 3/5 78 beds · Medicaid

More nursing homes near The Suites at Jordan River ›   All nursing homes in Collierville ›

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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/tennessee/collierville/the-suites-at-jordan-river/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.