All states › Tennessee › Jackson › West Tennessee Post Acute
597 West Forest Avenue Jackson, TN 38301 · Madison County
All 6 nursing homes in Jackson, TN (5 take Medicaid)
CMS certification number 445187 · See this home on Medicare Care Compare
Is West Tennessee Post Acute a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for West Tennessee Post Acute as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Tennessee average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.95 hours per resident per day at West Tennessee Post Acute, above the Tennessee median of 3.66 (US median: 3.72). About 1.03 of those hours are from registered nurses. On weekends it falls to 4.07 hours, 18% below its all-week average. Ask how weekends are staffed. 59% of nursing staff left within a year (Tennessee median 48.7%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at West Tennessee Post Acute: Medicare and Medicaid
West Tennessee Post Acute is certified for Medicare but not Medicaid. It can provide short-term skilled nursing and rehab covered by Medicare Part A, but if long-term care is needed and Medicaid becomes the payer, a move to a Medicaid-certified home would be needed. 5 other homes in Jackson accept Medicaid. Nursing homes that accept Medicaid in Tennessee.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 17, 2026 and found 3 deficiencies. In total, inspectors issued 12 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 12 citations at West Tennessee Post Acute across 3 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 12 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were infection control (3) and pharmacy service (3). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level E, May 7, 2025).
June 17, 2026 · 3 citations
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide and implement an infection prevention and control program.
May 7, 2025 · 7 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
June 20, 2024 · 2 citations
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of West Tennessee Post Acute
- Weekend staffing is 18% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 59% a year. How many of the staff come from agencies?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 3/5 | 3/5 |
| August 2026 | 4/5 | 4/5 | 3/5 | 3/5 |
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Location
Hospitals near West Tennessee Post Acute
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.2 mi
Jackson-Madison Cnty Gen Hosp JacksonEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 4h 1m for patients treated and sent home
- 0.3 mi
- 1.3 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near West Tennessee Post Acute › All nursing homes in Jackson ›
Compare West Tennessee Post Acute with the 3 closest homes side by side ›
Other Links Healthcare Group nursing homes in Tennessee
- Covington Post Acute · Covington · 4 stars
- Cypress Grove Post Acute · Jackson · 4 stars
- Harborview Post Acute · Memphis · 2 stars
- Applingwood Post Acute · Cordova · 2 stars
- Northbrooke Post Acute · Jackson · 1 stars
- Shelby Oaks Post Acute · Memphis · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 32 Links Healthcare Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.