All states › Tennessee › Kingsport › Orchardview Post-Acute and Rehabilitation Center
2035 E Stonebrook Place Kingsport, TN 37660 · Sullivan County
All 5 nursing homes in Kingsport, TN (4 take Medicaid)
CMS certification number 445174 · See this home on Medicare Care Compare
Is Orchardview Post-Acute and Rehabilitation Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Orchardview Post-Acute and Rehabilitation Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Tennessee average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.56 hours per resident per day at Orchardview Post-Acute and Rehabilitation Center, about the same as the Tennessee median of 3.66 (US median: 3.72). About 0.54 of those hours are from registered nurses. Weekend staffing is close to its all-week average. 77.5% of nursing staff left within a year (Tennessee median 48.7%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Orchardview Post-Acute and Rehabilitation Center: Medicare and Medicaid
Orchardview Post-Acute and Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Tennessee's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 10, 2026 and found 3 deficiencies. In total, inspectors issued 22 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 22 citations at Orchardview Post-Acute and Rehabilitation Center across 5 inspection dates, 13 of them from complaint investigations. 4 were at the actual-harm level (G–I), most recently on January 8, 2025. The most common areas cited were freedom from abuse, neglect, and exploitation (5) and quality of life and care (4). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, January 8, 2025). 5 citations were under CMS's abuse, neglect and exploitation rules.
June 10, 2026 · 3 citations
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
January 8, 2025 · 7 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DProtect each resident from the wrongful use of the resident's belongings or money.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
DProvide and implement an infection prevention and control program.
July 18, 2024 · 1 citation, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 10, 2024 · 5 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
GEnsure that residents are free from significant medication errors.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
October 26, 2021 · 6 citations
EProvide safe and appropriate respiratory care for a resident when needed.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide enough food/fluids to maintain a resident's health.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Questions to ask on a tour of Orchardview Post-Acute and Rehabilitation Center
- Inspectors cited the home at the actual-harm level on January 8, 2025 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on January 8, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 77.5% a year. How many of the staff come from agencies?
- The home averages about 40% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
5 penalties in the last three years, including $94,905 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 8, 2025 | Fine | $44,702 |
| Jan 8, 2025 | Payment Denial | 7 days of payments denied |
| May 10, 2024 | Fine | $12,529 |
| May 10, 2024 | Fine | $37,674 |
| May 10, 2024 | Payment Denial | 69 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 2/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 2/5 |
Add this rating badge to your websiteFree. Shows Orchardview Post-Acute and Rehabilitation Center's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Orchardview Post-Acute and Rehabilitation Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 0.6 mi
-
0.7 mi
Wellmont Holston Valley Medical Center KingsportEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 24m for patients treated and sent home
-
1.7 mi
Indian Path Medical Center KingsportEmergency roomMedian ER visit 2h 16m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Orchardview Post-Acute and Rehabilitation Center › All nursing homes in Kingsport ›
Compare Orchardview Post-Acute and Rehabilitation Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- NHC Healthcare, Kingsport · Kingsport · 5 stars · 1.7 mi
- Asbury Place Kingsport · Kingsport · 5 stars · 4.1 mi
Other Plainview Healthcare Partners nursing homes in Tennessee
- Countryside Post-Acute and Rehabilitation Center · Lawrenceburg · 3 stars
- Andersonville TN Opco · Andersonville · 3 stars
- Huntsville Post-Acute and Rehabilitation Center · Huntsville · 2 stars
- Beech Tree Health and Rehabilitation · Jellico · 1 stars
- Newport TN Opco · Newport · 1 stars
- Church Hill Post-Acute and Rehabilitation Center · Church Hill · not rated
Affiliation comes from CMS's affiliated-entity data, October 2026. All 9 Plainview Healthcare Partners nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.