All states › Tennessee › Memphis › Parkway Health and Rehabilitation Center
200 South Parkway West Memphis, TN 38109 · Shelby County
All 15 nursing homes in Memphis, TN (13 take Medicaid)
CMS certification number 445387 · See this home on Medicare Care Compare
Is Parkway Health and Rehabilitation Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Parkway Health and Rehabilitation Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Tennessee average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.78 hours per resident per day at Parkway Health and Rehabilitation Center, above the Tennessee median of 3.66 (US median: 3.72). About 0.66 of those hours are from registered nurses. On weekends it falls to 3.11 hours, 18% below its all-week average. Ask how weekends are staffed. 40.6% of nursing staff left within a year (Tennessee median 48.7%).
About this nursing home
Paying for care at Parkway Health and Rehabilitation Center: Medicare and Medicaid
Parkway Health and Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Tennessee's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 5, 2025 and found 4 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 19 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 19 citations at Parkway Health and Rehabilitation Center across 4 inspection dates, 3 of them from complaint investigations. 3 were at the actual-harm level (G–I), most recently on August 21, 2024. The most common areas cited were quality of life and care (6) and freedom from abuse, neglect, and exploitation (4). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, August 21, 2024). 4 citations were under CMS's abuse, neglect and exploitation rules.
March 17, 2026 · 1 citation · includes complaint inspection
DAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
August 5, 2025 · 4 citations
DNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide and implement an infection prevention and control program.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
February 27, 2025 · 4 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
August 21, 2024 · 10 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
GRespond appropriately to all alleged violations.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProtect each resident from the wrongful use of the resident's belongings or money.
DEnsure each resident receives an accurate assessment.
DProvide enough food/fluids to maintain a resident's health.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DHelp the resident make transportation arrangements to and from radiology services.
DProvide and implement an infection prevention and control program.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
Questions to ask on a tour of Parkway Health and Rehabilitation Center
- Inspectors cited the home at the actual-harm level on August 21, 2024 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on February 27, 2025. How are staff trained, and how are concerns reported?
- Weekend staffing is 18% below the all-week average. Who is on duty on Saturday nights?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $67,587 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 21, 2024 | Fine | $67,587 |
| Aug 21, 2024 | Payment Denial | 43 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 3/5 | 4/5 |
| August 2026 | 3/5 | 3/5 | 2/5 | 4/5 |
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Location
Hospitals near Parkway Health and Rehabilitation Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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6.7 mi
Baptist Memorial Hospital Desoto SouthavenEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 4h 19m for patients treated and sent home
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6.7 mi
Methodist Healthcare Memphis Hospitals MemphisEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 48m for patients treated and sent home
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6.9 mi
Regional One Health MemphisEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 4h 54m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Parkway Health and Rehabilitation Center › All nursing homes in Memphis ›
Compare Parkway Health and Rehabilitation Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Allen Morgan Health and Rehabilitation Center · Memphis · 5 stars · 8.2 mi
Other Wellington Health Care Services nursing homes in Tennessee
- Millington Healthcare Center · Millington · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 14 Wellington Health Care Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.