All states › Tennessee › Memphis › Waters of Memphis a Rehabilitation & Nursing Center
6500 Kirby Gate Boulevard Memphis, TN 38119 · Shelby County
All 15 nursing homes in Memphis, TN (13 take Medicaid)
CMS certification number 445522 · See this home on Medicare Care Compare
Is Waters of Memphis a Rehabilitation & Nursing Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Waters of Memphis a Rehabilitation & Nursing Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Tennessee average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.52 hours per resident per day at Waters of Memphis a Rehabilitation & Nursing Center, below the Tennessee median of 3.66 (US median: 3.72). About 0.63 of those hours are from registered nurses. On weekends it falls to 3.07 hours, 13% below its all-week average. 59.5% of nursing staff left within a year (Tennessee median 48.7%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Waters of Memphis a Rehabilitation & Nursing Center: Medicare and Medicaid
Waters of Memphis a Rehabilitation & Nursing Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Tennessee's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on September 14, 2023 and found 8 deficiencies, plus 1 from complaint inspections in the same period. CMS notes that this home's most recent inspection was more than two years ago. In total, inspectors issued 13 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 13 citations at Waters of Memphis a Rehabilitation & Nursing Center across 5 inspection dates, 2 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 13 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were freedom from abuse, neglect, and exploitation (4) and nutrition and dietary (4). The most serious was cited under the CMS rule to "provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service" (tag F0802, level F, July 14, 2021). 4 citations were under CMS's abuse, neglect and exploitation rules.
March 18, 2026 · 1 citation · includes complaint inspection
DAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
June 27, 2025 · 1 citation · includes complaint inspection
DRespond appropriately to all alleged violations.
September 14, 2023 · 8 citations
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide and implement an infection prevention and control program.
July 14, 2021 · 2 citations
FProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
June 19, 2019 · 1 citation
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Questions to ask on a tour of Waters of Memphis a Rehabilitation & Nursing Center
- CMS cited the home under its abuse and neglect rules on June 27, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 59.5% a year. How many of the staff come from agencies?
- The last standard inspection was more than two years ago. Can I see any recent complaint inspection results?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 1/5 | 5/5 |
| August 2026 | 1/5 | 2/5 | 1/5 | 4/5 |
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Location
Hospitals near Waters of Memphis a Rehabilitation & Nursing Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.2 mi
St Francis Hospital MemphisEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 2h 30m for patients treated and sent home
-
3.1 mi
Baptist Memorial Hospital MemphisEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 2m for patients treated and sent home
- 4.8 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Waters of Memphis a Rehabilitation & Nursing Center › All nursing homes in Memphis ›
Compare Waters of Memphis a Rehabilitation & Nursing Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Kirby Pines Manor · Memphis · 5 stars · 2.8 mi
- Allen Morgan Health and Rehabilitation Center · Memphis · 5 stars · 5.8 mi
- Signature Healthcare of Memphis · Memphis · 5 stars · 8.5 mi
- Signature Healthcare of Primacy · Memphis · 4 stars · 0.0 mi
Other Infinity Healthcare Consulting nursing homes in Tennessee
- Asbury Place Kingsport · Kingsport · 5 stars
- The Waters of Union City · Union City · 5 stars
- The Waters of Roan Highlands · Roan Mountain · 5 stars
- The Waters of Shelbyville · Shelbyville · 4 stars
- Waters of Bristol a Rehabilitation and Nursing · Blountville · 4 stars
- Agape Rehabilitation & Nursing Center, a Waters · Johnson City · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 70 Infinity Healthcare Consulting nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.