All states › Tennessee › Springfield › The Waters of Springfield
704 5th Avenue East Springfield, TN 37172 · Robertson County
All 2 nursing homes in Springfield, TN (2 take Medicaid)
CMS certification number 445480 · See this home on Medicare Care Compare
Is The Waters of Springfield a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Waters of Springfield as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Tennessee average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.26 hours per resident per day at The Waters of Springfield, below the Tennessee median of 3.66 (US median: 3.72). About 0.70 of those hours are from registered nurses. On weekends it falls to 2.88 hours, 12% below its all-week average. 65.2% of nursing staff left within a year (Tennessee median 48.7%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there. 4 administrators left in the past year.
About this nursing home
Paying for care at The Waters of Springfield: Medicare and Medicaid
The Waters of Springfield is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Tennessee's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 20, 2025 and found 4 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 21 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 21 citations at The Waters of Springfield across 6 inspection dates, 10 of them from complaint investigations. 3 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on August 19, 2026 (complaint inspection). The most common areas cited were quality of life and care (6) and freedom from abuse, neglect, and exploitation (4). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, August 19, 2026). 4 citations were under CMS's abuse, neglect and exploitation rules.
August 19, 2026 · 1 citation · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
February 23, 2026 · 1 citation, includes immediate jeopardy · includes complaint inspection
JProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
May 20, 2025 · 4 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to organize and participate in resident/family groups in the facility.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide and implement an infection prevention and control program.
July 25, 2024 · 5 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DAssist a resident in gaining access to vision and hearing services.
October 19, 2023 · 6 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProtect each resident from the wrongful use of the resident's belongings or money.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure medication error rates are not 5 percent or greater.
DHave a plan that describes the process for conducting QAPI and QAA activities.
DProvide and implement an infection prevention and control program.
July 8, 2021 · 4 citations
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DObserve each nurse aide's job performance and give regular training.
Questions to ask on a tour of The Waters of Springfield
- Inspectors cited the home at the immediate-jeopardy level on August 19, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 25, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 65.2% a year. How many of the staff come from agencies?
- Several administrators left in the past year. What has changed for residents since then?
- The home averages about 58% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $26,407 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Feb 23, 2026 | Fine | $16,985 |
| Oct 19, 2023 | Fine | $9,422 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 1/5 | 4/5 |
| August 2026 | 1/5 | 1/5 | 1/5 | 4/5 |
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Location
Hospitals near The Waters of Springfield
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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2.2 mi
Northcrest Medical Center SpringfieldEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 22m for patients treated and sent home
-
18.9 mi
Hendersonville Medical Center HendersonvilleEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 39m for patients treated and sent home
- 19.2 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Waters of Springfield › All nursing homes in Springfield ›
Compare The Waters of Springfield with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- NHC Healthcare, Springfield · Springfield · 3 stars · 0.3 mi
- Stoneridge Health Care · Goodlettsville · 2 stars · 9.5 mi
Other Infinity Healthcare Consulting nursing homes in Tennessee
- Asbury Place Kingsport · Kingsport · 5 stars
- The Waters of Union City · Union City · 5 stars
- The Waters of Roan Highlands · Roan Mountain · 5 stars
- The Waters of Shelbyville · Shelbyville · 4 stars
- Waters of Bristol a Rehabilitation and Nursing · Blountville · 4 stars
- Agape Rehabilitation & Nursing Center, a Waters · Johnson City · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 70 Infinity Healthcare Consulting nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.