All states › Texas › Dallas › Villages of Lake Highlands
8615 Lullwater Drive Dallas, TX 75238 · Dallas County
All 33 nursing homes in Dallas, TX (29 take Medicaid)
CMS certification number 676268 · See this home on Medicare Care Compare
Is Villages of Lake Highlands a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Villages of Lake Highlands as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Texas average of 2.8.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.21 hours per resident per day at Villages of Lake Highlands, above the Texas median of 3.30 (US median: 3.72). About 0.71 of those hours are from registered nurses. On weekends it falls to 3.83 hours, 9% below its all-week average. 44.2% of nursing staff left within a year (Texas median 50.2%).
About this nursing home
Paying for care at Villages of Lake Highlands: Medicare and Medicaid
Villages of Lake Highlands is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Texas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 23, 2026 and found 12 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 25 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 25 citations at Villages of Lake Highlands across 9 inspection dates, 10 of them from complaint investigations. 4 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on September 13, 2025 (complaint inspection). The most common areas cited were quality of life and care (8) and resident assessment and care planning (6). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level K, August 28, 2025).
July 23, 2026 · 12 citations
EEnsure each resident receives an accurate assessment.
ECreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
December 1, 2025 · 1 citation · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
September 13, 2025 · 2 citations, includes immediate jeopardy · includes complaint inspection
JProvide appropriate treatment and care according to orders, resident’s preferences and goals.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
August 28, 2025 · 1 citation, includes immediate jeopardy · includes complaint inspection
KProvide appropriate treatment and care according to orders, resident’s preferences and goals.
May 16, 2025 · 3 citations, includes immediate jeopardy · includes complaint inspection
KProvide safe and appropriate respiratory care for a resident when needed.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
October 24, 2024 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
August 20, 2024 · 2 citations · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that residents are free from significant medication errors.
April 18, 2024 · 2 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that residents are free from significant medication errors.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
January 30, 2024 · 1 citation · includes complaint inspection
EProvide and implement an infection prevention and control program.
Questions to ask on a tour of Villages of Lake Highlands
- Inspectors cited the home at the immediate-jeopardy level on August 28, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $29,022 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 28, 2025 | Fine | $11,879 |
| Oct 24, 2024 | Fine | $8,976 |
| Apr 18, 2024 | Fine | $8,167 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 4/5 | 5/5 |
| August 2026 | 2/5 | 1/5 | 4/5 | 5/5 |
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Location
Hospitals near Villages of Lake Highlands
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
2.2 mi
White Rock Medical Center DallasEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 23m for patients treated and sent home
- 3.3 mi
-
3.4 mi
Texas Health Presbyterian Hospital Dallas DallasEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 38m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Villages of Lake Highlands › All nursing homes in Dallas ›
Compare Villages of Lake Highlands with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- C C Young Memorial Home · Dallas · 5 stars · 1.8 mi
- Pure Health Transitional Care at Texas Health Pres · Dallas · 5 stars · 2.8 mi
- The Legacy Midtown Park · Dallas · 5 stars · 4.1 mi
- Lindan Park Care Center · Richardson · 5 stars · 6.9 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.