All states › Texas › Houston › West Houston Rehabilitation and Healthcare Center
13428 Bissonnet Houston, TX 77083 · Harris County
All 60 nursing homes in Houston, TX (53 take Medicaid)
CMS certification number 676381 · See this home on Medicare Care Compare
Is West Houston Rehabilitation and Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for West Houston Rehabilitation and Healthcare Center as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Texas average of 2.8.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.05 hours per resident per day at West Houston Rehabilitation and Healthcare Center, below the Texas median of 3.30 (US median: 3.72). About 0.18 of those hours are from registered nurses. On weekends it falls to 2.74 hours, 10% below its all-week average. 39.1% of nursing staff left within a year (Texas median 50.2%). That is lower than most homes in Texas, a sign of a steadier team.
About this nursing home
Paying for care at West Houston Rehabilitation and Healthcare Center: Medicare and Medicaid
West Houston Rehabilitation and Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Texas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 8, 2026 and found 4 deficiencies, plus 6 from complaint inspections in the same period. In total, inspectors issued 34 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 34 citations at West Houston Rehabilitation and Healthcare Center across 9 inspection dates, 22 of them from complaint investigations. 7 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on October 25, 2024 (complaint inspection). The most common areas cited were quality of life and care (13) and pharmacy service (6). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level K, October 25, 2024). 5 citations were under CMS's abuse, neglect and exploitation rules.
August 5, 2026 · 4 citations · includes complaint inspection
DKeep residents' personal and medical records private and confidential.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
May 20, 2026 · 1 citation · includes complaint inspection
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
April 8, 2026 · 5 citations · includes complaint inspection
EEnsure each resident receives an accurate assessment.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProvide routine and 24-hour emergency dental care for each resident.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide safe and appropriate respiratory care for a resident when needed.
January 30, 2025 · 7 citations · includes complaint inspection
DReasonably accommodate the needs and preferences of each resident.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
December 31, 2024 · 3 citations · includes complaint inspection
EProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide and implement an infection prevention and control program.
November 21, 2024 · 1 citation · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
October 25, 2024 · 8 citations, includes immediate jeopardy · includes complaint inspection
KProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
KDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
KTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
KRespond appropriately to all alleged violations.
KProvide appropriate treatment and care according to orders, resident’s preferences and goals.
JImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
EAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
March 11, 2024 · 1 citation, includes immediate jeopardy · includes complaint inspection
JProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
December 7, 2023 · 4 citations · includes complaint inspection
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProvide and implement an infection prevention and control program.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Questions to ask on a tour of West Houston Rehabilitation and Healthcare Center
- Inspectors cited the home at the immediate-jeopardy level on October 25, 2024 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 5, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $205,193 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Oct 25, 2024 | Fine | $182,988 |
| Oct 25, 2024 | Payment Denial | 9 days of payments denied |
| Mar 11, 2024 | Fine | $22,205 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 1/5 | 1/5 |
| August 2026 | 1/5 | 1/5 | 2/5 | 1/5 |
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Location
Hospitals near West Houston Rehabilitation and Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 3.0 mi
- 3.3 mi
-
3.6 mi
West Houston Medical Center HoustonEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 1h 44m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Compare West Houston Rehabilitation and Healthcare Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Houston Transitional Care · Houston · 5 stars · 5.4 mi
- Clarewood House Extended Care Center · Houston · 5 stars · 6.4 mi
- West Oaks Nursing & Rehabilitation · Houston · 4 stars · 3.8 mi
- Continuing Care at Eagles Trace · Houston · 4 stars · 4.8 mi
Other Momentum Skilled Services nursing homes in Texas
- Sun Valley Rehabilitation and Healthcare Center · Harlingen · 5 stars
- Rollingbrook Rehabilitation and Healthcare Center · Baytown · 3 stars
- Cypress Creek Rehabilitation and Healthcare Center · Cypress · 3 stars
- Woodway Rehabilitation and Healthcare Center · Waco · 2 stars
- Park Bend Rehabilitation and Healthcare Center · Burleson · 2 stars
- Ridgewood at the Woodlands · The Woodlands · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 9 Momentum Skilled Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.