All states › Texas › Tomball › Willow Creek Lodge
11830 Northpointe Boulevard Tomball, TX 77377 · Harris County
All 5 nursing homes in Tomball, TX (5 take Medicaid)
CMS certification number 676244 · See this home on Medicare Care Compare
Is Willow Creek Lodge a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Willow Creek Lodge as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Texas average of 2.8.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.28 hours per resident per day at Willow Creek Lodge, about the same as the Texas median of 3.30 (US median: 3.72). About 0.19 of those hours are from registered nurses. On weekends it falls to 2.93 hours, 11% below its all-week average. 55.8% of nursing staff left within a year (Texas median 50.2%).
About this nursing home
Paying for care at Willow Creek Lodge: Medicare and Medicaid
Willow Creek Lodge is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Texas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 17, 2025 and found 9 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 21 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 21 citations at Willow Creek Lodge across 5 inspection dates, 2 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 20 were "potential for more than minimal harm" (D–F) and 1 was minimal (A–C). The most common areas cited were resident assessment and care planning (6) and quality of life and care (5). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, June 13, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
November 19, 2025 · 1 citation · includes complaint inspection
CPost nurse staffing information every day.
July 17, 2025 · 10 citations
EEnsure each resident receives an accurate assessment.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DPASARR screening for Mental disorders or Intellectual Disabilities
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
DProvide and implement an infection prevention and control program.
July 2, 2025 · 1 citation · includes complaint inspection
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
June 13, 2024 · 3 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
March 24, 2023 · 6 citations
FHave enough backup water supply for essential areas of the nursing home.
EDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide enough food/fluids to maintain a resident's health.
DEnsure medication error rates are not 5 percent or greater.
Questions to ask on a tour of Willow Creek Lodge
- CMS cited the home under its abuse and neglect rules on March 24, 2023. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 4/5 | 1/5 | 3/5 |
| August 2026 | 3/5 | 4/5 | 1/5 | 4/5 |
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Location
Hospitals near Willow Creek Lodge
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.4 mi
-
4.2 mi
Tomball Regional Hospital TomballEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 1h 58m for patients treated and sent home
-
5.0 mi
St Luke's Hospital at the Vintage HoustonEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 29m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Willow Creek Lodge › All nursing homes in Tomball ›
Compare Willow Creek Lodge with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Park Manor of Cyfair · Houston · 5 stars · 7.8 mi
- The Heights of Tomball · Tomball · 4 stars · 3.5 mi
- Lawrence Street Health Care Center · Tomball · 4 stars · 4.2 mi
Other Cross Healthcare Management nursing homes in Texas
- La Dora Nursing and Rehabilitation Center · Bedford · 5 stars
- Parks Health Center · Odessa · 3 stars
- Falcon Point Post Acute · Katy · 2 stars
- Hilltop Village Nursing and Rehabilitation · Kerrville · 2 stars
- Eagle Crest Rapid Recovery · Houston · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 6 Cross Healthcare Management nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.