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Pine Heights at Brattleboro Center for Nursing & Rehabilitation

All states › Vermont › Brattleboro › Pine Heights at Brattleboro Center for Nursing & Rehabilitation

187 Oak Grove Avenue Brattleboro, VT 05301 · Windham County

(802) 257-0307

All 2 nursing homes in Brattleboro, VT (2 take Medicaid)

Accepts Medicare Accepts Medicaid 80 certified beds For profit

CMS certification number 475023 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Pine Heights at Brattleboro Center for Nursing & Rehabilitation a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Pine Heights at Brattleboro Center for Nursing & Rehabilitation as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Vermont average of 2.9. Inspectors issued 11 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 4 out of 5; for long-term residents, 5 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Staffing

Nursing staff spend about 3.79 hours per resident per day at Pine Heights at Brattleboro Center for Nursing & Rehabilitation, below the Vermont median of 4.25 (US median: 3.72). About 0.67 of those hours are from registered nurses. On weekends it falls to 3.28 hours, 13% below its all-week average. 34.7% of nursing staff left within a year (Vermont median 60.7%). That is lower than most homes in Vermont, a sign of a steadier team.

Nursing care per resident per day 3.79 hours
Below the Vermont median of 4.25 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.67 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.28 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 34.7% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 9.1% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds80
Residents per day 77 About 96% of beds filled, on average
OwnershipFor profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceJune 1972
Part of a chainNational Health Care Associates
Legal business nameBRATTLEBORO CROSSINGS LLC

Paying for care at Pine Heights at Brattleboro Center for Nursing & Rehabilitation: Medicare and Medicaid

Pine Heights at Brattleboro Center for Nursing & Rehabilitation is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Vermont's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on September 17, 2025 and found 6 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 11 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 11 citations at Pine Heights at Brattleboro Center for Nursing & Rehabilitation across 3 inspection dates, 2 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 9 were "potential for more than minimal harm" (D–F) and 2 were minimal (A–C). The most common areas cited were nutrition and dietary (2) and quality of life and care (2). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, September 17, 2025).

June 23, 2026 · 1 citation · includes complaint inspection

BProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Potential for minimal harm · Resident Rights Deficiencies · Tag F0628 · Complaint inspection · Deficient, Provider has plan of correction (Jul 17, 2026)

September 17, 2025 · 6 citations

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Oct 24, 2025)

EObserve each nurse aide's job performance and give regular training.

Potential for more than minimal harm · Nursing and Physician Services Deficiencies · Tag F0730 · Deficient, Provider has date of correction (Oct 24, 2025)

EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Oct 24, 2025)

DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0657 · Deficient, Provider has date of correction (Oct 24, 2025)

DEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Deficient, Provider has date of correction (Oct 24, 2025)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Oct 24, 2025)

September 11, 2024 · 4 citations · includes complaint inspection

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Oct 17, 2024)

DProvide care and assistance to perform activities of daily living for any resident who is unable.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0677 · Deficient, Provider has date of correction (Oct 17, 2024)

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Past Non-Compliance (Sep 8, 2024)

CHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Potential for minimal harm · Resident Rights Deficiencies · Tag F0585 · Deficient, Provider has date of correction (Oct 17, 2024)

Questions to ask on a tour of Pine Heights at Brattleboro Center for Nursing & Rehabilitation

  1. What do families most often ask you about before moving in?
  2. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 4/5 3/5 5/5
August 2026 5/5 4/5 3/5 5/5
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Location

Hospitals near Pine Heights at Brattleboro Center for Nursing & Rehabilitation

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Thompson House Nursing Home Brattleboro · 0.2 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 3/5 43 beds · Medicaid
Vernon Green Nursing Home Vernon · 6.1 mi away ★★☆☆☆ Inspection 2/5 · Staffing 5/5 60 beds · Medicaid
Springfield Health & Rehab Springfield · 31.8 mi away Not rated Inspection — · Staffing — 102 beds · Medicaid
Crescent Manor Care Ctrs Bennington · 31.9 mi away ★★☆☆☆ Inspection 2/5 · Staffing 3/5 90 beds · Medicaid
Vermont Veterans' Home Bennington · 32.2 mi away ★★☆☆☆ Inspection 3/5 · Staffing 1/5 177 beds · Medicaid

More nursing homes near Pine Heights at Brattleboro Center for Nursing & Rehabilitation ›   All nursing homes in Brattleboro ›

Compare Pine Heights at Brattleboro Center for Nursing & Rehabilitation with the 3 closest homes side by side ›

Other National Health Care Associates nursing homes in Vermont

Affiliation comes from CMS's affiliated-entity data, October 2026. All 42 National Health Care Associates nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/vermont/brattleboro/pine-heights-at-brattleboro-center-for-nursing-and-rehabilitation/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.