facebook tracking Southampton Memorial Hospital, Franklin VA: CMS Ratings
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Southampton Memorial Hospital

All states › Virginia › Franklin › Southampton Memorial Hospital

100 Fairview Dr Franklin, VA 23851 · Franklin City County

(757) 569-6287

Accepts Medicare Accepts Medicaid 129 certified beds Non profit

CMS certification number 495157 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Southampton Memorial Hospital a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Southampton Memorial Hospital as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Virginia average of 3.1. Inspectors issued 19 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 5 out of 5; for long-term residents, 5 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Staffing

Nursing staff spend about 3.91 hours per resident per day at Southampton Memorial Hospital, above the Virginia median of 3.57 (US median: 3.72). About 1.06 of those hours are from registered nurses. On weekends it falls to 3.43 hours, 12% below its all-week average. 38.4% of nursing staff left within a year (Virginia median 47.7%).

Nursing care per resident per day 3.91 hours
Above the Virginia median of 3.57 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 1.06 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.43 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 38.4% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 38.5% a year Share of registered nurses who left over a year.
Administrators who left 1 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds129
Residents per day 88 About 68% of beds filled, on average
OwnershipNon profit - Church related
Payment acceptedMedicare and Medicaid
Certified sinceDecember 1985
Legal business nameLegal Business Name Not Available

Paying for care at Southampton Memorial Hospital: Medicare and Medicaid

Southampton Memorial Hospital is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Virginia's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on September 22, 2023 and found 3 deficiencies. CMS notes that this home's most recent inspection was more than two years ago. In total, inspectors issued 19 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 19 citations at Southampton Memorial Hospital across 3 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 19 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were pharmacy service (4) and resident assessment and care planning (4). The most serious was cited under the CMS rule to "provide care and assistance to perform activities of daily living for any resident who is unable" (tag F0677, level E, September 22, 2023). 2 citations were under CMS's abuse, neglect and exploitation rules.

September 22, 2023 · 3 citations

EProvide care and assistance to perform activities of daily living for any resident who is unable.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0677 · Deficient, Provider has date of correction (Oct 31, 2023)

DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0657 · Deficient, Provider has date of correction (Oct 31, 2023)

DKeep complete, dated laboratory records in the resident's record.

Potential for more than minimal harm · Administration Deficiencies · Tag F0775 · Deficient, Provider has date of correction (Oct 31, 2023)

February 12, 2020 · 8 citations

EHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0578 · Deficient, Provider has date of correction (Mar 27, 2020)

ENot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0622 · Deficient, Provider has date of correction (Mar 27, 2020)

DReasonably accommodate the needs and preferences of each resident.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0558 · Deficient, Provider has date of correction (Mar 27, 2020)

DEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Mar 27, 2020)

DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0657 · Deficient, Provider has date of correction (Mar 27, 2020)

DProvide care and assistance to perform activities of daily living for any resident who is unable.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0677 · Deficient, Provider has date of correction (Mar 27, 2020)

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Mar 27, 2020)

DKeep complete, dated laboratory records in the resident's record.

Potential for more than minimal harm · Administration Deficiencies · Tag F0775 · Deficient, Provider has date of correction (Mar 27, 2020)

October 18, 2018 · 8 citations

DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 · Deficient, Provider has date of correction (Nov 30, 2018)

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Deficient, Provider has date of correction (Nov 30, 2018)

DEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Nov 30, 2018)

DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0688 · Deficient, Provider has date of correction (Nov 30, 2018)

DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0758 · Deficient, Provider has date of correction (Nov 30, 2018)

DEnsure medication error rates are not 5 percent or greater.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0759 · Deficient, Provider has date of correction (Nov 30, 2018)

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Nov 30, 2018)

DDevelop and implement policies and procedures for flu and pneumonia vaccinations.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0883 · Deficient, Provider has date of correction (Nov 30, 2018)

Questions to ask on a tour of Southampton Memorial Hospital

  1. CMS cited the home under its abuse and neglect rules on October 18, 2018. How are staff trained, and how are concerns reported?
  2. The last standard inspection was more than two years ago. Can I see any recent complaint inspection results?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 4/5 5/5 5/5
August 2026 5/5 4/5 5/5 4/5
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Location

Hospitals near Southampton Memorial Hospital

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 0.1 mi
    Southampton Memorial Hospital Franklin
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 2h 32m for patients treated and sent home
  • 19.1 mi
    Louise Obici Memorial Hospital Suffolk
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 2h 33m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Courtland Rehabilitation and Healthcare Center Courtland · 6.7 mi away ★☆☆☆☆ Inspection 2/5 · Staffing 1/5 90 beds · Medicaid
Windsor Grove Health and Rehabilitation Windsor · 13.7 mi away ★★☆☆☆ Inspection 2/5 · Staffing 2/5 114 beds · Medicaid
Lake Prince Woods Suffolk · 18.7 mi away ★★★★★ Inspection 5/5 · Staffing 4/5 40 beds
Autumn Care of Suffolk Suffolk · 19.4 mi away ★★★☆☆ Inspection 3/5 · Staffing 2/5 110 beds · Medicaid
Nans Pointe Rehabilitation and Nursing Suffolk · 19.8 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 1/5 148 beds · Medicaid

More nursing homes near Southampton Memorial Hospital ›   All nursing homes in Franklin ›

Compare Southampton Memorial Hospital with the 3 closest homes side by side ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/virginia/franklin/southampton-memorial-hospital/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.