All states › Virginia › Virginia Beach › Westminster-Canterbury on Chesapeake Bay
3100 Shore Drive Virginia Beach, VA 23451 · Virginia Beach City County
All 14 nursing homes in Virginia Beach, VA (13 take Medicaid)
CMS certification number 495127 · See this home on Medicare Care Compare
Is Westminster-Canterbury on Chesapeake Bay a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Westminster-Canterbury on Chesapeake Bay as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Virginia average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 5.73 hours per resident per day at Westminster-Canterbury on Chesapeake Bay, above the Virginia median of 3.57 (US median: 3.72). About 1.03 of those hours are from registered nurses. On weekends it falls to 5.08 hours, 11% below its all-week average. 43.6% of nursing staff left within a year (Virginia median 47.7%).
About this nursing home
Paying for care at Westminster-Canterbury on Chesapeake Bay: Medicare and Medicaid
Westminster-Canterbury on Chesapeake Bay is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Virginia's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 9, 2023 and found 1 deficiency. CMS notes that this home's most recent inspection was more than two years ago. In total, inspectors issued 17 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 17 citations at Westminster-Canterbury on Chesapeake Bay across 3 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 17 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were resident assessment and care planning (6) and resident rights (6). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level D, March 9, 2023). 1 citation was under CMS's abuse, neglect and exploitation rules.
March 9, 2023 · 1 citation
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
January 16, 2020 · 12 citations
DAllow residents to self-administer drugs if determined clinically appropriate.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
DEnsure each resident receives an accurate assessment.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
November 30, 2018 · 4 citations
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DPASARR screening for Mental disorders or Intellectual Disabilities
Questions to ask on a tour of Westminster-Canterbury on Chesapeake Bay
- CMS cited the home under its abuse and neglect rules on January 16, 2020. How are staff trained, and how are concerns reported?
- The last standard inspection was more than two years ago. Can I see any recent complaint inspection results?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 5/5 | 5/5 |
| August 2026 | 5/5 | 4/5 | 5/5 | 5/5 |
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Location
Hospitals near Westminster-Canterbury on Chesapeake Bay
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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4.1 mi
Sentara Bayside Hospital Virginia BeachEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 45m for patients treated and sent home
- 4.1 mi
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4.3 mi
Sentara Virginia Beach General Hospital Virginia BeachEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 5m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.