All states › Washington › College Place › Regency at the Park
1440 SE Garrison Village Way College Place, WA 99324 · Walla Walla County
CMS certification number 505075 · See this home on Medicare Care Compare
Is Regency at the Park a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Regency at the Park as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Washington average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.10 hours per resident per day at Regency at the Park, about the same as the Washington median of 4.15 (US median: 3.72). About 1.26 of those hours are from registered nurses. On weekends it falls to 3.56 hours, 13% below its all-week average. 43.2% of nursing staff left within a year (Washington median 43%).
About this nursing home
Paying for care at Regency at the Park: Medicare and Medicaid
Regency at the Park is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Washington's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on January 9, 2026 and found 8 deficiencies. In total, inspectors issued 35 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 35 citations at Regency at the Park across 6 inspection dates, 5 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on January 18, 2024. The most common areas cited were resident rights (10) and quality of life and care (9). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, January 18, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
January 9, 2026 · 8 citations
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DAllow residents to self-administer drugs if determined clinically appropriate.
DLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
DProvide and implement an infection prevention and control program.
March 4, 2025 · 10 citations, includes actual harm
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure each resident receives an accurate assessment.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide or obtain dental services for each resident.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
May 22, 2024 · 1 citation · includes complaint inspection
EObserve each nurse aide's job performance and give regular training.
January 18, 2024 · 13 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
GHonor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
GProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
EVerify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DAllow residents to self-administer drugs if determined clinically appropriate.
DNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide and implement an infection prevention and control program.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
January 3, 2024 · 2 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide and implement an infection prevention and control program.
November 6, 2023 · 1 citation · includes complaint inspection
DProvide care by qualified persons according to each resident's written plan of care.
Questions to ask on a tour of Regency at the Park
- Inspectors cited the home at the immediate-jeopardy level on January 18, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on March 4, 2025. How are staff trained, and how are concerns reported?
- There were 2 infection-control citations. Who leads infection prevention, and what is the current outbreak policy?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $148,838 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 4, 2025 | Fine | $97,139 |
| Jan 3, 2024 | Fine | $51,699 |
| Jan 3, 2024 | Payment Denial | 4 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 5/5 | 2/5 |
| August 2026 | 5/5 | 4/5 | 5/5 | 2/5 |
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Location
Hospitals near Regency at the Park
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.8 mi
Providence St Mary Medical Center Walla WallaEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 14m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Other Regency Pacific Management nursing homes in Washington
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- Regency at Northpointe · Spokane · 5 stars
- Regency Canyon Lakes Rehab and Nursing Center · Kennewick · 5 stars
- Regency Olympia Rehabilitation and Nursing Center · Olympia · 5 stars
- Good Samaritan Health Care Center · Yakima · 5 stars
- Regency Care Center at Monroe · Monroe · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 27 Regency Pacific Management nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.