All states › West Virginia › Cowen › Webster Healthcare Center
411 Erbacon Road Cowen, WV 26206 · Webster County
CMS certification number 515165 · See this home on Medicare Care Compare
Is Webster Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Webster Healthcare Center as of October 2026.
CMS rates it 5 out of 5 stars overall, above the West Virginia average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.05 hours per resident per day at Webster Healthcare Center, above the West Virginia median of 3.48 (US median: 3.72). About 0.49 of those hours are from registered nurses. On weekends it falls to 3.48 hours, 14% below its all-week average. 51.8% of nursing staff left within a year (West Virginia median 42.3%).
About this nursing home
Paying for care at Webster Healthcare Center: Medicare and Medicaid
Webster Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet West Virginia's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 26, 2026 and found 4 deficiencies. In total, inspectors issued 10 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 10 citations at Webster Healthcare Center across 3 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 10 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (6) and resident assessment and care planning (3). The most serious was cited under the CMS rule to "provide activities to meet all resident's needs" (tag F0679, level E, September 5, 2024).
February 26, 2026 · 4 citations
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide activities to meet all resident's needs.
DAssist a resident in gaining access to vision and hearing services.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
September 5, 2024 · 3 citations
EProvide activities to meet all resident's needs.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
December 14, 2022 · 3 citations
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide special eating equipment and utensils for residents who need them and appropriate assistance.
Questions to ask on a tour of Webster Healthcare Center
- What do families most often ask you about before moving in?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 5/5 | 3/5 | 5/5 |
| August 2026 | 5/5 | 5/5 | 3/5 | 5/5 |
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Location
Hospitals near Webster Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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9.0 mi
Webster County Memorial Hospital Addison (Webster Springs)Emergency roomMedian ER visit 1h 18m for patients treated and sent home
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17.2 mi
Summersville Regional Medical Center SummersvilleEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 16m for patients treated and sent home
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19.6 mi
Braxton County Memorial Hospital GassawayEmergency roomMedian ER visit 1h 42m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Webster Healthcare Center › All nursing homes in Cowen ›
Compare Webster Healthcare Center with the 3 closest homes side by side ›
Other Communicare Health nursing homes in West Virginia
- Summersville Healthcare Center · Summersville · 5 stars
- Clay Healthcare Center · Ivydale · 5 stars
- Wayne Healthcare Center · Wayne · 5 stars
- Lincoln Healthcare Center · Hamlin · 5 stars
- Wellsburg Healthcare Center · Wellsburg · 5 stars
- McDowell Healthcare Center · Gary · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 109 Communicare Health nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.