All states › West Virginia › Fort Ashby › Complete Care at Dawnview
1 Diane Drive Fort Ashby, WV 26719 · Mineral County
CMS certification number 515163 · See this home on Medicare Care Compare
Is Complete Care at Dawnview a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Complete Care at Dawnview as of October 2026.
CMS rates it 4 out of 5 stars overall, above the West Virginia average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.12 hours per resident per day at Complete Care at Dawnview, above the West Virginia median of 3.48 (US median: 3.72). About 0.71 of those hours are from registered nurses. On weekends it falls to 3.68 hours, 11% below its all-week average. 48.5% of nursing staff left within a year (West Virginia median 42.3%).
About this nursing home
Paying for care at Complete Care at Dawnview: Medicare and Medicaid
Complete Care at Dawnview is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet West Virginia's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 15, 2026 and found 9 deficiencies. In total, inspectors issued 35 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 35 citations at Complete Care at Dawnview across 4 inspection dates, 4 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on April 10, 2024 (complaint inspection). The most common areas cited were quality of life and care (7) and resident rights (7). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level J, April 10, 2024). 3 citations were under CMS's abuse, neglect and exploitation rules.
April 15, 2026 · 9 citations
EAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
EPASARR screening for Mental disorders or Intellectual Disabilities
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
DPost nurse staffing information every day.
November 6, 2024 · 8 citations · includes complaint inspection
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DRespond appropriately to all alleged violations.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DProvide medically-related social services to help each resident achieve the highest possible quality of life.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
April 10, 2024 · 3 citations, includes immediate jeopardy · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
JTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide safe and appropriate respiratory care for a resident when needed.
January 10, 2023 · 15 citations
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EEnsure medication error rates are not 5 percent or greater.
EProvide and implement an infection prevention and control program.
EKeep all essential equipment working safely.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DKeep residents' personal and medical records private and confidential.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure that residents are free from significant medication errors.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Questions to ask on a tour of Complete Care at Dawnview
- Inspectors cited the home at the immediate-jeopardy level on April 10, 2024 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on November 6, 2024. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $42,982 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Apr 10, 2024 | Fine | $42,982 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
| August 2026 | 4/5 | 3/5 | 2/5 | 5/5 |
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Location
Hospitals near Complete Care at Dawnview
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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9.7 mi
Western Maryland Regional Medical Center CumberlandEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 55m for patients treated and sent home
- 10.3 mi
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13.0 mi
Hampshire Memorial Hospital RomneyEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 1h 38m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Other Complete Care nursing homes in West Virginia
- Complete Care at Oak Ridge · Charleston · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 85 Complete Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.