All states › Wisconsin › Kaukauna › St Paul Elder Services
316 East 14th Street Kaukauna, WI 54130 · Outagamie County
CMS certification number 525617 · See this home on Medicare Care Compare
Is St Paul Elder Services a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for St Paul Elder Services as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Wisconsin average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.78 hours per resident per day at St Paul Elder Services, above the Wisconsin median of 4.04 (US median: 3.72). About 0.98 of those hours are from registered nurses. On weekends it falls to 4.41 hours, 8% below its all-week average. 33.6% of nursing staff left within a year (Wisconsin median 45.7%). That is lower than most homes in Wisconsin, a sign of a steadier team.
About this nursing home
Paying for care at St Paul Elder Services: Medicare and Medicaid
St Paul Elder Services is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Wisconsin's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 12, 2026 and found 0 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 8 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 8 citations at St Paul Elder Services across 4 inspection dates, 3 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 8 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were freedom from abuse, neglect, and exploitation (2) and quality of life and care (2). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level E, June 16, 2025). 2 citations were under CMS's abuse, neglect and exploitation rules.
March 26, 2026 · 1 citation · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
June 16, 2025 · 1 citation · includes complaint inspection
EProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
April 2, 2025 · 5 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEnsure each resident receives an accurate assessment.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide and implement an infection prevention and control program.
September 26, 2024 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Questions to ask on a tour of St Paul Elder Services
- CMS cited the home under its abuse and neglect rules on June 16, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 5/5 | 5/5 | 5/5 |
| August 2026 | 5/5 | 5/5 | 5/5 | 4/5 |
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Location
Hospitals near St Paul Elder Services
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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6.1 mi
Appleton Med Ctr AppletonEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 27m for patients treated and sent home
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6.6 mi
St Elizabeth Hsptl AppletonEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 23m for patients treated and sent home
- 10.6 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Other Franciscan Sisters of Christian Charity nursing homes in Wisconsin
- Clement Manor Health Care Center · Greenfield · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 3 Franciscan Sisters of Christian Charity nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.